| Comment Number: | 525547-00063 |
| Received: | 11/2/2006 11:06:32 AM |
| Organization: | Loop, LLC |
| Commenter: | steve anderson |
| State: | FL |
| Subject: | Telemarketing Sales Rule |
| Title: | Request for Public Comment |
| CFR Citation: | 16 CFR Part 310 |
| No Attachments |
Comments:
Regarding>TSR Prerecorded Call Prohibition and Call Abandonment Standard Modification, Project No. R411001 To Whom It May Concern: My company has a service that sends out thousands of calls for Auto Dealerships reminding customers of their upcoming appointments and letting them know when there leases and warranties are about to expire. Even though these are “Information” calls they could also be considered “sales” calls and fall into an ambiguous area under the new proposed legislation. Our automated system also does more than just play back a pre-recorded message. It allows for full interaction with the caller. Current automated software makes it simple to give consumers the ability to opt out on the spot, or to ask for further information while on the call. You can ban the use of simple playback of pre-recorded messages, but don't go overboard by killing the innovative technologies that allow for interaction that can be ever better than a live agent. Thank You, Steve Anderson