|Received:||11/2/2006 6:46:12 PM|
|Subject:||Telemarketing Sales Rule|
|Title:||Request for Public Comment|
|CFR Citation:||16 CFR Part 310|
Comments:Thanks for providing this comment forum. I'm concerned that the proposed rule would prohibit pre-recorded calls with genuinely useful account management notices from companies that I already do business with. I appreciate when my pharmacy sends a refill reminder, and I could actually save money when they advise me about a lower-cost generic that I didn't even know was available. There is a genuine difference between cold calls from pushy and defensive telemarketers who won't let me get a word in edgwise, versus a self-serve automated message. Context also makes a big difference. I could very well be interested in signing up for credit card protection if I missed a couple payments due to illness and the bank coincidentally sent me a call to enroll, especially when it's so easy to sign up without having to justify my plight to a sales rep! Please do not rule out recorded calls that present self-serve offers which enhance my overall relationship with companies I already do busines with. Thank you.