| Comment Number: | 525547-00096 |
| Received: | 11/3/2006 9:29:12 AM |
| Organization: | |
| Commenter: | Chris Brockbank |
| State: | UT |
| Subject: | Telemarketing Sales Rule |
| Title: | Request for Public Comment |
| CFR Citation: | 16 CFR Part 310 |
| No Attachments |
Comments:
I think companies should be allowed to call me and leave a prerecored message if there is an established 'business relationship' just as long as they give me an option to 'opt-out' by pressing a number on my phone or saying 'yes' to an opt-out question. Don't think it would be fair to allow web-based companies to email people but not let some companies call their customers/subscribers to inform them of new products and services. It is easier for me to hang-up on a prerecorded message than with a 'live' agent. Requiring a written permission seems to be technology throw-back 10 or 15 years in these times of e-signatures, online bill pay etc. My teenage kids don't even know what a fax machine is and have never been to a post office. I prefer the 'opt-out' option using my telephone but if you are going to require authorization it should be able to be received via a web site (like you do with the do not call list) or even texting (ie text 'Y' to a five digit number using my phone) - something electronic not written signature via 'snail mail' or fax. Finally, I subscribe to a web-based group calling program that allows me to setup my Groups on the internet and then simply call a number, record a one-minute message and have it sent to all my Groups such as friends, family and some direct-sale business colleagues. The other day I used it to tell everyone that I was selling my old Suburban and was going to give them first shot with a 'friends and family discount' before putting it in the newspaper. In theory, would this prerecored message have been 'banned' under this legislation? I sure hope not.