| Comment Number: | 525547-00127 |
| Received: | 11/6/2006 9:21:16 AM |
| Organization: | CTL |
| Commenter: | Paul Shimko |
| State: | CT |
| Subject: | Telemarketing Sales Rule |
| Title: | Request for Public Comment |
| CFR Citation: | 16 CFR Part 310 |
| No Attachments |
Comments:
My company designs outbound calling systems for small to medium sized businesses. Most of the callouts we do are NOT a true selling approach but more of a reminder of an appoinment (not badgering users). We would request that customers be able to allow the service by email/internet as letters and faxes may not be practical in every situation. Also, I assume the original intent of the proposed ruling was to eliminate blast sales or informational callings to residences which I agree are annoying. Please understand that IVR systems (automated) are not always more offensive than a live person. In the automated world, people can simply hang up. I hope that the intent of this legislation is to protect the consumer, within reason, and to NOT penalize legimate businesses. By the way, my answering machine at home has 6 unwanted messages on it from candiates running for office in next week's election. In consideration of my last comment, please make sure we are not going overboard here. Thanks Paul Shimko.