| Comment Number: | 525547-00129 |
| Received: | 11/6/2006 10:07:11 AM |
| Organization: | |
| Commenter: | RJ Auburn |
| State: | FL |
| Subject: | Telemarketing Sales Rule |
| Title: | Request for Public Comment |
| CFR Citation: | 16 CFR Part 310 |
| No Attachments |
Comments:
While I am excited to see the FTC looking out for consumers with this ruling I am VERY concerned about the way these current rules are written. As it currently is I see no way that many of the valid outbound phone applications could run with these rules in place. While you list things like prescription drug refill applications as being things that consumers they would be forbidden due to the fact that you are actually selling them a drug. Things like an appointment reminders could be banned because of the fact that you are selling a doctors service. The other thing is that there is a giant difference between pure "voice blast" calls that are completely static and next gen interactive calls that can easily allow the consumer to get information or remove their number from the callers database. I would much prefer that the FTC ban the voice blasts and require that outbound calls always provide a top level option for the recipient to remove them self from the database and all future calls. Additionally the rules as written are just going to encourage the use of off-shore call centers to place calls to users. This will be an even larger annoyance to consumers who will then receive calls from people who hardly understand them and may not even understand their requests for removal from their call database. Additionally this will be funneling money out of the country instead of keeping it inside our economy. I hope the FTC will reconsider these rules and fully look at the impact on wanted next generation consumer services. Regards, RJ Auburn