Submission Number: 563688-00143
Received: 3/13/2013 12:30:23 AM
Commenter: Steven Taterka
Agency: Federal Trade Commission
Initiative: 16 CFR Part 455 Used Motor Vehicle Trade Regulation Rule; Project No. P087604
Attachments: No Attachments
As an attorney practicing in the consumer law arena for thirty-something years, I would like to express my concerns about the proposed changes to the FTC used car rule. The current form of the rule needs improvement but the proposed changes will make a bad situation worse.
My first concern is with the proposed language which states "The dealer is not responsible for any repairs regardless of what anybody tells you". This is an inaccurate statement of the law in many states, including Tennessee. Here an AS-IS disclaimer operates only to disclaim implied warranties of merchantability and fitness for particular purpose under the Uniform Commercial Code. It does not absolve a selling dealer of liability for fraud or violation of an unfair trade practice law such as the Tennessee Consumer Protection Act, TCA 47-18-101 et seq. This was made clear in Morris v Mack´s Used Cars, 824 S.W.2d 538 (Tenn. 1992), where the court held that an AS-IS disclaimer operates only to disclaim implied warranties under the UCC and nothing more. The court noted the remedial purposes of the TCPA and thus held the dealer liable under the Act for failing to disclose that the vehicle was a reconstructed vehicle, a fact known by the dealer at the time of sale. I object to the FTC adopting the proposed language since it will discourage consumers from pursuing claims which may well be legally viable and, further, that the newly adopted language of the rule willl be used by dealers defensively claiming that the rule insulates them from liability even if they are otherwise liable under state law for fraud or unfair or deceptive acts or practices.
Second, the proposed rule should require dealers to check the National Motor Vehicle Title Information System ("NMVTIS") database. This database acquires information directly from insurers, recyclers and junkyards rather than from state motor vehicle databases where information is filtered by a patchwork of state salvage laws that define terms such as salvage, rebuilt, junk, etc., in different ways and thus impose a multitude of different standards. Dealers should be required to disclose any title brands, e.g., salvage vehicle, rebuilt vehicle, flood damage, odometer not actual, lemon law buyback, etc., and other damage information revealed by NMVTIS. Additionally, dealers should be required to disclose title brands on incoming title certificates; this is especially important in the majority of states where lenders hold title certificates and thus consumers don´t see the certificate until the loan is paid off. If dealers choose to run optional checks with commercial databases, e.g., Carfax or Autocheck, they should likewise be required to disclose similar information.
Third, dealers should be required to disclose whether a manufacturer´s warranty still applies and, if so, the time and mileage limits remaining. If the dealer is offering a third-party warranty, i.e., a warranty from a source other than the manufacturer, the dealer should likewise disclose the time and mileage limits remaining and include a statement that third-party warranties often do not pay the full cost of repairs. This latter point is important because such warranties routinely provide for allowances substantially below the flat rate charges imposed by repair shops.
Fourth, dealers should be required to disclose whether a vehicle has been the subject of a recall and, if so, whether the recall repair has been performed. This would encourage dealers to act upon such information to ensure that consumers are not sold vehicles with unrepaired safety defects.
Complaints to state consumer protection agencies reveal that automobiles continue to remain among the top category of problems experienced by consumers. Dealers are in a much better position than consumers to ascertain information about the used vehicles they sell. Accordingly, any changes to the Buyers Guide sticker should require that they disclose all such available information.