Submission Number: 00006
Received: 10/18/2011 5:59:50 PM
Agency: Federal Trade Commission
Initiative: 16 CFR Parts 239, 700, 701, 702 and 703; Request for Comments Concerning Interpretations of Magnuson Moss Warranty Act; Rule Governing Disclosure of Written Consumer Product Warranty Terms and Conditions; Rule Governing Pre Sale Availability of Written Warranty Terms; and Guides for the Advertising of Warranties and Guarantees ; FTC Matter No. P114406
Attachments: No Attachments
I'd like to comment on Section 102(c) of the Act which and I quote "prohibits warrantors from conditioning warranty coverage on the consumer’s using, in connection with the warranted product, an article or service identified by brand, trade, or corporate name, unless the warrantor provides that article or service without charge."
With the understanding of this portion of the Act, it is giving me protection against unjustified fees and action against my private property on the part of a business. I understand completely that non-manufactured parts might cause part of a vehicle to operate 'not as intended', but I also understand that if I alter/modify a part of my car's suspension system that it will not affect the internals of the engine or with the operation of the radio. Without this Section of the Act there is no protection from a company denying perfectly justifiable warranty claims because of erroneous reasons.
Without this Section it leaves the window open for unjustified denials of warranty, and no protection for the consumer.