9723149
B258752
UNITED STATES OF AMERICA
FEDERAL TRADE COMMISSION
In the Matter of
LS ENTERPRISES, LLC, a limited liability company, also
doing business as FREEPROMO.COM, ENTERPRISE PUBLICATIONS, and LRS
PUBLICATIONS, and INTERNET PROMOTIONS, LLC, a limited liability company,
also doing business as CYBERPROMOTERS.COM, and LOUIS SALATTO,
individually and as the principal member of the limited liability
companies.
DOCKET NO. C-3884
COMPLAINT
The Federal Trade Commission, having reason to believe
that LS Enterprises, LLC, a limited liability company, also doing
business as Freepromo.com, Enterprise Publications, and LRS
Publications; Internet Promotions, LLC, a limited liability company,
also doing business as Cyberpromoters.com; and Louis Salatto,
individually and as the principal member of the limited liability
companies ("respondents"), have violated the provisions of the
Federal Trade Commission Act, and it appearing to the Commission that
this proceeding is in the public interest, alleges:
1. Respondent LS Enterprises, LLC is a Connecticut
limited liability company with its principal office or place of business
at 1204 Main Street, Suite 380, Branford, Connecticut 06405.
2. Respondent Internet Promotions, LLC is a Connecticut
limited liability company with its principal office or place of business
at 1204 Main Street, Suite 380, Branford, Connecticut 06405.
3. Respondent Louis Salatto is the principal member of
LS Enterprises, LLC and Internet Promotions, LLC. Individually or in
concert with others, he formulates, directs, or controls the policies,
acts, or practices of the companies, including the acts or practices
alleged in this complaint. His place of residence is 13 Branhaven Drive,
East Haven, Connecticut 06513.
4. Respondents have advertised, offered for sale, sold,
and distributed products and services to the public, including: a
service whereby respondents will assist in disseminating unsolicited
commercial electronic mail ("E-Mail") on behalf of other
companies or individuals who are trying to sell their own products or
services; software and mailing lists that would enable other companies
or individuals to send their own unsolicited commercial E-Mail; and
various business opportunities and work-at-home opportunities offered
for sale by respondents via unsolicited commercial E-Mail or postings on
Internet newsgroups. Newsgroups are a collection of topic groups and
discussion fora on the Usenet portion of the Internet where users can
post messages to be read by the general public, and where others can
post responses to particular messages.
5. The acts and practices of respondents alleged in this
complaint have been in or affecting commerce, as "commerce" is
defined in Section 4 of the Federal Trade Commission Act.
UNSOLICITED COMMERCIAL E-MAIL PRODUCTS AND
SERVICES
6. Respondents have disseminated or have caused to be
disseminated advertisements for unsolicited commercial E-Mail products
and services, including but not necessarily limited to the attached
Exhibits A through D that were disseminated via unsolicited commercial
E-Mail, postings on Internet newsgroups, or the World Wide Web. These
advertisements contain the following statements:
A. "Bulk E-Mail I[nternet] S[ervice] P[rovider]
http:www.freepromo.com/isp.htm
High Speed E-Mail Relay Network . . .
NOW AVAILABLE!
. . . .
LS Enterprises is now presenting THREE new
technologies that will only work properly if used all together. The
first technology can CHANGE THE MESSAGE-ID **BEFORE** your emails
leave your computer! The second technology allows you to send OVER
150,000 EMAILS AN HOUR - with a single computer and modem - and the
third technology will relay your email messages through LS Enterprises
[sic] *OWN* PROPRIETARY HIGH-SPEED RELAY NETWORK, WITHOUT IDENTIFYING
THE DOMAIN NAME OR IP ADDRESS OF THE ORIGIN!
. . . .
You can make the same fortunes that many other online
marketers are making the hard way! . . .
Well, if this package sold for $8,000 . . . you would
probably be smart enough to spend that money on 'Cyber-Bomber,'
knowing that you will make it right back in the next couple of *days*.
. . . The bottom line is that LS Enterprises is offering the full
'Cyber-Bomber' package for only $1,495. This will be the best
investment you will make this year - guaranteed. It's hard to put a
value on what you will receive, but it would be fair to say that this
technology can help make you thousands or even millions - this year!
This is what you will receive when you order 'Cyber-Bomber':
. . . .
* Unlimited exclusive-direct-access to LS Enterprises
[sic] own dedicated high-speed relay network that will relay your
email to its final destination, and cloak the originating domain name
and IP address of your local dialup provider, leaving absolutely no
trace to your origin." (Exhibit A).
B. "27,000,000 Email Addresses
Plus 12 Bonuses . . .
All For Only $295!
EARN INSANE PROFITS WITH THE RIGHT FORMULA
. . . .
You can literally make a fortune by just sending out
email and the best part is that you will pay nothing to do so. All you
need is an internet connection that you can find for as little as $19
per month. . . .
LS Enterprises has been in the online marketing
business for over 7 years. We have helped many individuals succeed in
marketing their product effectively. It's very simple to do. In fact,
soon you will have the problem of what to do with all the cash you
will make from sending out bulk email.
Here is just one of many true success stories we have
seen . . .
We did a mailing of 1 ½ million emails for one of our
customers. He was selling a home workers manual for $29.95. His
results are very typical and scary. He took in over 700 orders! 700 x
$29.95 = $20,000. This gentleman was so amazed, that after being
skeptical, it had really happened to him, he made it, he found a
niche. That niche was email! He went on to buy our full list and will
be set for life in less than a years time. All this from selling a
manual via email.
That was just one of the many success stories we hear
everyday. It may all sound to [sic] good to be true. Well, we can tell
you this. It really does work. Why else are there so many individuals
doing it? They are not just wasting their time. They are all making
mega bucks." (Exhibit B).
C. "Bulk Email Services
. . . .
The Demographic Breakdown for our [mailing] list of
300,000 [bulk e-mail] recipients, include only business people and
opportunity seekers. All recipients are located in the United States
and are interested in receiving emails from other businesses. Recent
research reveals that approximately 90% of our recipients are small
business owners or opportunity seekers. The remaining 10% of our list
is comprised of medium to large corporations. . . . These types of
individuals have proven to be most receptive to internet
marketing." (Exhibit C).
D. "The Truths about Bulk Email
. . . .
Our Recipient List
Our recipient list is over 27,000,000 and continuously
growing. It is made up of mainly small business owners and individuals
that would be categorized as opportunity seekers. Experience has shown
that these types of recipients are the most responsive to this form of
marketing." (Exhibit D).
7. Through the means described in Paragraph 6,
respondents have represented, expressly or by implication, that:
A. Respondents act as an E-Mail Internet Service
Provider, maintaining their own proprietary high speed E-Mail relay
network through which unsolicited commercial E-mail can be
transmitted.
B. Respondents sent out 1.5 million unsolicited
commercial E-Mails on behalf of one customer who was selling a home
worker's manual for $29.95 each, and this customer took in over 700
orders as a result of this one mailing, earning $20,000.
8. In truth and in fact:
A. Respondents do not act as an E-Mail Internet
Service Provider, and do not maintain their own proprietary high speed
E-Mail relay network through which unsolicited commercial E-mail can
be transmitted. Rather, respondents can arrange for purchasers to have
their unsolicited commercial E-mail transmitted through actual
Internet Service Providers.
B. Respondents did not send out 1.5 million
unsolicited commercial E-Mails on behalf of one customer who was
selling a home worker's manual for $29.95 each, and who then took in
over 700 orders as a result of this one mailing, earning $20,000. The
representation set forth in Paragraph 7(B) does not reflect the actual
experience of any customer of respondents.
Therefore, the representations set forth in Paragraph 7
were, and are, false or misleading.
9. Through the means described in Paragraph 6,
respondents have represented, expressly or by implication, that:
A. Purchasers of respondents' unsolicited commercial
E-Mail products and services can reasonably expect to achieve a
specific level of earnings, income, or sales, such as: sales of 700
products and profits of $20,000 for each one-time sending of bulk
unsolicited commercial E-Mail; earnings of millions of dollars per
year; or recouping an investment of up to $8,000 within a matter of
days.
B. Most or all of the recipients on respondents'
E-Mail recipient lists have been identified as small business owners
and individuals categorized as opportunity seekers who are interested
in receiving unsolicited commercial E-Mail.
10. In truth and in fact:
A. Few if any purchasers attain the specific level of
earnings, income, or sales represented by respondents.
B. Few if any of the recipients on respondents' E-Mail
recipient lists have been identified as small business owners and
individuals categorized as opportunity seekers who are interested in
receiving unsolicited commercial E-Mail.
Therefore, the representations set forth in Paragraph 9
were, and are, false or misleading.
11. Through the means described in Paragraph 6,
respondents have represented, expressly or by implication, that they
possessed and relied upon a reasonable basis that substantiated the
representations set forth in Paragraph 9, at the time the
representations were made.
12. In truth and in fact, respondents did not possess
and rely upon a reasonable basis that substantiated the representations
set forth in Paragraph 9, at the time the representations were made.
Therefore, the representation set forth in Paragraph 11 was, and is,
false or misleading.
WORK-AT-HOME OPPORTUNITIES AND BUSINESS
OPPORTUNITIES
Mystery Shopper Promotion
13. Respondents have disseminated or have caused to be
disseminated advertisements for a work-at-home opportunity as a
"mystery shopper," i.e., someone who is hired by
companies to shop in their stores or places of business and then report
back on the shopping experience, including but not necessarily limited
to the attached Exhibit E that was disseminated via unsolicited
commercial E-Mail and postings on Internet newsgroups. This
advertisement contains the following statements:
"Subject: $ JOBS $
. . . .
GET PAID TO SHOP AND RECEIVE FREE MERCHANDISE!
. . . .
[Y]ou can easily make $300 - $600 part-time in your
area.
. . . .
You are guaranteed to find a position in your local
area and we will make sure this dream comes true for you. In fact, we
are the #1 company in connecting people just like you with the right
contacts. You can earn up to $24 per hour and bring home Free
Merchandise every time you go shopping. Items such as Food, Clothing,
Appliances, Electronics and much more. In addition, you will even
receive coupons worth hundreds of dollars in free stuff.
Help solve your money problems! If you already have a
job, you can still work part-time and earn a hefty pay check each
week, or if you want a full-time job and want to earn $600 to $1000 or
more per week, then this could be for you. You can take as many
shopping assignments as you desire. You can also turn down assignments
if you wish, without losing your job. Basically you work when you want
and for whoever you want. We will make sure you have as many
assignments as you need.
. . . .
[M]ajor corporations ask contractors such as
ourselves, to hire people like you to do this simple work.
Where [sic] not the only contractor. There are
hundreds of contractors and each one has thousands of assignments they
need to give to somebody, why not let that somebody be you. In
addition to our service, you will be given a 25 page manual that will
include over one hundred contractors['] [n]ames, [p]hone [n]umbers,
and addresses so you can get in touch with them for more assignments.
You can work for as many contractors as you like and for as long as
you like. You can even make a career out of Mystery Shopping!
. . . .
In addition, you will be entered into our Nationwide
Database, so when there is [sic] extra "shops" in your area,
you will be contacted in advance to see if you can fit them in your
schedule.
. . . .
You never have to pay any money for the merchandise
[that you purchase during a shopping assignment]. You will be given
Vouchers or Free Coupons to make sure you don't spend one single penny
of your own cash. In other words, you pick out the merchandise,
totaling a certain amount, usually $25 to $75 worth of merchandise.
The company pays for it . . . . and you get to keep it! This of
course, is in addition to making upwards of $24 per hour.
There is a one time refundable fee of $29.00 to get
started. This is a small fee indeed! This one-time refundable fee is
to ensure us that you are serious about Mystery Shopping. We are
looking for serious people and this is a good way to weed out the
people who just are not serious.
60 Day No Risk Trial! We have helped thousands of
people get started Mystery Shopping. Let us help you. Try Mystery
Shopping for 60 days and if it's not for you, we will promptly refund
your $29[.] Guaranteed!
In order to get started, just [p]rint out the form
below and fill in the necessary information. [S]end it to us along
with your check or money order and then wait 3 to 7 days to hear from
us. Also, upon receiving your form, [W]e will [r]ush the Professional
Mystery Shopping Guide to you the same day. This is the guide that
contains the Mystery Shopping contractors in your area and will be
waiting to hear from you.
This is a one time offer and will never be repeated.
You must act right now and let us hear from you today. When we receive
your profile form below[,] [y]ou can begin Mystery Shopping. You will
then be able to take on as many assignments as you desire and work for
as long as you wish, with no obligation to us." (Exhibit E).
14. Through the means described in Paragraph 13,
respondents have represented, expressly or by implication, that:
A. Respondents act as contractors for major
corporations to hire consumers to work as "mystery
shoppers," and have hired thousands of consumers to work as
"mystery shoppers."
B. Respondents have actual job openings for
"mystery shoppers" all over the country, and consumers who
respond to respondents' "mystery shopper" promotion will be
given as many "mystery shopper" assignments from respondents
as they want or need.
15. In truth and in fact:
A. Respondents do not act as contractors for major
corporations to hire consumers to work as "mystery
shoppers," and have not hired thousands of consumers to work as
"mystery shoppers." Rather, respondents do nothing more than
sell a manual known as the "Guide to Professional Mystery
Shopping."
B. Respondents do not have actual job openings for
"mystery shoppers" all over the country, and consumers who
respond to respondents' "mystery shopper" promotion will not
be given as many "mystery shopper" assignments from
respondents as they want or need. Rather, respondents do nothing more
than sell a manual known as the "Guide to Professional Mystery
Shopping."
Therefore, the representations set forth in Paragraph 14
were, and are, false or misleading.
16. Through the means described in Paragraph 13,
respondents have represented, expressly or by implication, that:
A. Consumers who respond to respondents' "mystery
shopper" promotion can reasonably expect to achieve a specific
level of earnings, such as $300 to $600 per week part time, $600 to
$1000 or more per week full time, or up to $24 per hour.
B. Consumers who respond to respondents' "mystery
shopper" promotion will always receive for free all merchandise
purchased during "mystery shopper" assignments.
17. In truth and in fact:
A. Few if any consumers who respond to respondents'
"mystery shopper" promotion attain the specific level of
earnings represented by respondents.
B. Consumers who respond to respondents' "mystery
shopper" promotion may not always receive for free all
merchandise purchased during "mystery shopper" assignments.
Whether consumers receive any free merchandise, and the types of
merchandise they may receive, depend on the policies of companies who
actually hire and use "mystery shoppers."
Therefore, the representations set forth in Paragraph 16
were, and are, false or misleading.
18. Through the means described in Paragraph 13,
respondents have represented, expressly or by implication, that they
possessed and relied upon a reasonable basis that substantiated the
representations set forth in Paragraph 16, at the time the
representations were made.
19. In truth and in fact, respondents did not possess
and rely upon a reasonable basis that substantiated the representations
set forth in Paragraph 16, at the time the representations were made.
Therefore, the representation set forth in Paragraph 18 was, and is,
false or misleading.
General Work-At-Home Opportunities
20. Respondents have disseminated or have caused to be
disseminated advertisements for general work-at-home opportunities,
including but not necessarily limited to the attached Exhibit F that was
disseminated via unsolicited commercial E-Mail and postings on Internet
newsgroups. This advertisement contains the following statements:
"Subject: MAKE EXTRA CASH AT HOME!
. . . .
****WORK IN THE COMFORT OF YOUR OWN HOME****
***WIDE SELECTION OF JOBS . . . TOP PAY***
**REAL JOBS WITH REAL COMPANIES**
Plus receive your very own 'Computer Cash Disk' . .
FREE!
Every day thousands of people just like you are
getting started working at home in fields of computer work, sewing,
assembling products, crafts, processing coupons, typing, telephone
work and much more!
WHO ARE HOME WORKERS?
They are regular ordinary people who earn an excellent
living working at their own pace and make their own hours. They are
fortunate people who have found an easier way to make a living. They
had absolutely no prior experience in this field. They earn several
hundred dollars weekly in the comfort of their own home and you can be
next!
Companies all over the United States want to hire you
as an independent home worker.
. . . .
$$$$ EASY EXTRA INCOME AT HOME $$$$
All business can be done by Mail or phone. You can
START THE SAME DAY you receive the 'Guide to Genuine Home Employment.'
Start Receiving Money in about two [w]eeks and every
week from then on for as long as you desire.
**ONLY REAL COMPANIES OFFERING REAL JOBS!
The companies in our guide are legitimate and really
need home workers. There is [sic] over one hundred of the top
companies included in our guide offering an opportunity for you to
make extra income at home. Unlike other insulting booklets or lists
you may see, our guide only includes up to date information of
companies who pay top dollar for your services and will hire you. . [.
. ] GUARANTEED!
. . . .
You are guaranteed to find home based work in our
guide. . [. .] No Problem!
. . . .
$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
This is an opportunity for you to become an
independent HOME WORKER. remember, this is not a
get-rich-quick-scheme. It is an easy way for you to [e]arn [m]oney
while filling the needs of a company who needs you.
. . . .
We helped thousands of people like yourself get
started working at home. You can be next!
THINK WHAT AN EXTRA $300, $700 OR MORE A WEEK COULD DO
FOR YOU AND LET US HEAR FROM YOU TODAY!
THIS COULD EASILY CHANGE YOUR LIFE FOREVER!
DON'T LET THIS EXTRAORDINARY OPPORTUNITY PASS!! THESE
OPPORTUNITIES ARE PROFITABLE AND EASY . . . ACT NOW!!!!!!
. . . .
Send Check or Money-Order for $29.95 [t]o:
LRS PUBLICATIONS." (Exhibit F).
21. Through the means described in Paragraph 20,
respondents have represented, expressly or by implication, that
respondents have helped thousands of consumers to find home-based work.
22. In truth and in fact, respondents have not helped
thousands of consumers to find home-based work. Respondents sell a home
workers' manual that contains tips for finding home-based work and a
list of companies that may be hiring home workers. Respondents have sold
fewer than 200 of these manuals. Therefore, the representation set forth
in Paragraph 21 was, and is, false or misleading.
23. Through the means described in Paragraph 20,
respondents have represented, expressly or by implication, that:
A. Consumers who purchase respondents' "Guide to
Genuine Home Employment" can reasonably expect to achieve a
specific level of earnings, such as $300 to $700 or more per week.
B. Consumers who purchase respondents' "Guide to
Genuine Home Employment" can start working at home the same day
they receive the guide, will start receiving earnings within two weeks
of receiving the guide, and will continue to receive earnings every
week thereafter for as long as they want to continue working at home.
24. In truth and in fact:
A. Few if any purchasers attain the specific level of
earnings represented by respondents.
B. Few if any purchasers can start working at home the
same day they receive the guide, will start receiving earnings within
two weeks of receiving the guide, or will continue to receive earnings
every week thereafter for as long as they want to continue working at
home.
Therefore, the representations set forth in Paragraph 23
were, and are, false or misleading.
25. Through the means described in Paragraph 20,
respondents have represented, expressly or by implication, that they
possessed and relied upon a reasonable basis that substantiated the
representations set forth in Paragraph 23, at the time the
representations were made.
26. In truth and in fact, respondents did not possess
and rely upon a reasonable basis that substantiated the representations
set forth in Paragraph 23, at the time the representations were made.
Therefore, the representation set forth in Paragraph 25 was, and is,
false or misleading.
Sale of Distribution Rights to Consumer Manuals
27. Respondents have disseminated or have caused to be
disseminated advertisements for a business opportunity or work-at-home
opportunity involving making money through the reproduction and
distribution of various consumer manuals, including but not necessarily
limited to the attached Exhibit G that was disseminated via unsolicited
commercial E-Mail and postings on Internet newsgroups. This
advertisement contains the following statements:
"Subject: Open . . . . . NOW!!!
. . . .
FOR SALE!
My Multi-Million Dollar
Publishing Company - $199.
If you ever wanted 'the easy way out' to make a lot of
money with a business of your own. . . Here is the easiest way to
start!
. . . .
For the past five years or so. . . I've been running
small, inexpensive ads in the back of many large National magazines
and the Internet. These ads were always small and very cheap. . . On
[sic] these ads I've been selling little manuals. These manuals sold
from $14.95 - $49.95 each. I always ran a different ad for each manual
I was selling.
I have collected the reprint rights to 15 different
HOT SELLING manuals on topics that consumers really need. . . . [I]t
is very cheap to produce HOW-TO manuals. It usually costs me about 40
cents to produce each manual that I get to sell for as much as $49.95.
That s [sic] one hell of a mark-up.
Anyway, I've been selling these 15 manuals with
little, cheap ads in the back of National Magazines and on the
Internet for the past five years or so. . . Each manual brings me
about $2000 - $4000 per week - PER AD. . . . This is big money stuff.
. . A very lucrative business to be in.
Well this is where the unbelievable offer comes in. .
. I hope your [sic] sitting down for this one. . . because it is a
once in a lifetime offer to you. I do not know of any easier way for
you to become financially independent. . . In fact THEIR [sic] IS NO
EASIER WAY!!! . . . Since I m [sic] so busy selling my best-selling
HOW-TO business books nowadays. . . I do not have the time to service
these ads. . . It s [sic] just that I really can t [sic] find the time
to have all the orders taken care of in a timely fashion.
. . . .
[L]ike I was saying $2000 to $4000 per week per
advertisement. There are 15 different manuals. . . and there are
several hundreds of magazines to run these little ads in.
. . . .
I m [sic] willing to sell you the entire set of
reprint rights to all 15 of these manuals on a 3 1\2 [sic] floppy disk
. . . I m [sic] also willing to give you the rough drafts of the
actual ads that sold these manuals!!! (all you have to do is have them
copied. You can do it yourself - or you can take them all to a local
copy shop. . . this is why I say Push One Button And Start Your Own
Million Dollar Publishing Company).
. . . .
Remember these are PROVEN winners.
. . . .
One of the manuals in this kit sold $4,000,000 worth
by a Florida man named M. Zboch. Now, I got the reprint rights. . .
and I ll [sic] sell them to you. . . If your [sic] wondering how much
this will cost you. . . Think about it for a minute. There are 15
different manuals that can make you $3000 per week - each manual. . .
That equals $45,000 per week if you placed an ad in one magazine. . .
Now there are thousands of magazines and newspapers out there. . . You
can place these ads in more magazines as you make more money. . . You
can also sell them through direct mail. . .
. . . .
[Y]ou get to make a ton of money off these manuals,
for as long as you wish. . . .
All I ask for is this. . . $199.00 and I'll include
RUSH shipping for free! . . . But there is only one drawback. . . I
will only allow 200 sets of my Publishing Company In A Box to be sold.
It won t [sic] make much sense if I sold the kit to 1000 or 2000
people. . . the market would be saturated with the same manuals. . .
and I don't want that. To make sure the same people who invest in this
offer get the same results I got in the past 5 years. . . Only 200
people can have it for $199.00.
. . . .
And anyone who gets their check in to me late. . . I
ll [sic] simply send it back un-cashed. . . . For only $199.00 I m
[sic] going to let you in on the easiest money you ll [sic] ever make.
YOU DO NOT HAVE TO DO ANYTHING!! The ads are done. The manuals are all
written. The printer will print the manuals for about 40 cents. . .
All you have to do is place the ads and your [sic] set. . . Push one
button today! Rush me your payment of $199.00 right now. . . and get
your very own MILLION-DOLLAR publishing company going!
. . . .
Sincerely,
Louis Salatto
Owner Enterprise Publications." (Exhibit G).
28. Through the means described in Paragraph 27,
respondents have represented, expressly or by implication, that
respondents have been selling the consumer manuals referred to in
Paragraph 27 for five years preceding the dissemination of the
advertisement(s) referred to in Paragraph 27, and that the experiences
related in Paragraph 27 are those of respondents over that five year
period.
29. In truth and in fact, respondents have not been
selling the consumer manuals referred to in Paragraph 27 for five years
preceding the dissemination of the advertisement(s) referred to in
Paragraph 27, and the experiences related in Paragraph 27 are not the
actual experiences of respondents over that five year period. Rather,
respondents began selling the consumer manuals referred to in Paragraph
27 no earlier than March 1996, and began disseminating the
advertisement(s) referred to in Paragraph 27 shortly thereafter.
Therefore, the representations set forth in Paragraph 28 were, and are,
false or misleading.
30. Through the means described in Paragraph 27,
respondents have represented, expressly or by implication, that
consumers who purchase from respondents the right to reproduce and
distribute various consumer manuals can reasonably expect to achieve a
specific level of earnings, such as $2,000 to $4,000 per week for each
individual advertisement promoting a single manual, $45,000 per week for
15 individual advertisements promoting each of 15 different manuals,
$4,000,000 overall for one particular manual, or millions of dollars
each year.
31. In truth and in fact, few if any purchasers attain
the specific level of earnings represented by respondents. Therefore,
the representations set forth in Paragraph 30 were, and are, false or
misleading.
32. Through the means described in Paragraph 27,
respondents have represented, expressly or by implication, that they
possessed and relied upon a reasonable basis that substantiated the
representations set forth in Paragraph 30, at the time the
representations were made.
33. In truth and in fact, respondents did not possess
and rely upon a reasonable basis that substantiated the representations
set forth in Paragraph 30, at the time the representations were made.
Therefore, the representation set forth in Paragraph 32 was, and is,
false or misleading.
34. The acts and practices of respondents as alleged in
this complaint constitute unfair or deceptive acts or practices in or
affecting commerce in violation of Section 5(a) of the Federal Trade
Commission Act.
THEREFORE, the Federal Trade Commission this thirteenth
day of July, 1999, has issued this complaint against respondents.
By the Commission.
Donald S. Clark
Secretary
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