FTC is sending payments to Fortnite gamers who were charged for unwanted items
The FTC is sending 629,344 payments totaling more than $72 million to Fortnite players in the U.S. who were charged for unwanted purchases and filed a valid claim by October 8, 2024.
If you filed a claim after October 8, 2024, you don’t need to do anything else right now. The FTC is still reviewing claims filed after that date and will provide more information soon.
Epic Games, the company responsible for Fortnite, agreed to pay money to settle FTC allegations related to in-game purchases. According to the FTC, the company unlawfully charged players for unwanted purchases, let children rack up unauthorized charges without their parents’ permission, and blocked some users who disputed wrongful charges from accessing their purchased content.
The settlement also requires the company to get positive consent before charging users and banned it from locking players out of their accounts for disputing unauthorized charges.
You will get the payment type that you selected during the claims process.
If you get a check, please cash it within 90 days.
If you get a PayPal payment, please accept it within 30 days.
You can find answers to common questions about FTC refund payments on our FAQ page. If you have any other questions, please call the refund administrator at 1-833-915-0880.
Can I still apply for a refund?
No, the deadline to file a claim was February 14, 2025.
How much will my refund be?
If your claim is approved, your payment amount will depend on several factors, including how many people file a claim.
When will I get my refund?
We expect to send additional payments in 2025 after we have reviewed and validated all claims. We will update this page when we have more information.
Where can I get more information?
For more information or help with your claim, call the refund administrator at 1-833-915-0880 or email admin@fortniterefund.com.