Consumer Alerts

The FTC has been hard at work over the past few years. Part of the agency's mission has been to build internal muscles to better anticipate how existing and emerging technologies can harm consumers

Any marketer will tell you: great storytelling sells. Whether your product is a sports drink, a service, or a videogame loot box, the more your ads draw people in, the more likely it is they’ll buy

Today, the FTC released a staff report with OT staff’s findings from the agency’s study into large AI Partnerships and Investments. The last two years have seen the creation or expansion of three

Today, FTC staff released initial insights from the Surveillance Pricing 6(b) study, highlighting findings that intermediaries have access to a wide swath of data types and data sources (including

If you’re in the property management business, you know an important part of the job is reviewing and checking for compliance with regulations covering everything from the terms of your rental

Your customers’ information is valuable – to you and them. But, if you’re considering selling or sharing people’s information, you need to hit the brakes and consider what your customers understand

On Monday I leave the FTC after eight wonderful years, most recently leading the Bureau of Consumer Protection. I cannot imagine more fulfilling work. Consumer protection has been my passion since law

Today, staff of the Bureau of Competition published four reports covering fiscal years 2018, 2019, 2020, and 2021 on the types and terms of the pharmaceutical patent settlement agreements filed with

Your website is one of your business’s most important sales and marketing tools. It’s your brand in a nutshell, your virtual storefront, and a repository for data – yours and your customers’. So, when

It’s a persistent problem the FTC’s aggressive enforcement program’s been fighting for decades: we’re talking about companies and programs that lure in entrepreneurs, investors, or participants with

People often talk about “safety” when discussing the risks of AI causing harm. AI safety means different things to different people, and those looking for a definition here will be disappointed. These

Tech support scams can happen to anyone: small business owners, your employees, and family members — especially those over 60, according to reports to the FTC. These scams usually happen when someone

So, you’ve developed a technology-driven delivery platform connecting businesses to customers, powered by gig workers doing the driving. Now you need to convince businesses to offer products on your

We’ve heard it loud and clear from tens of thousands of people: hidden and misleading fees, also known as junk fees, hurt consumers and businesses. Today the FTC announced it is sending to the Federal

As companies depend on accumulating more consumer data to develop products such as artificial intelligence, targeted advertising, or surveillance pricing tools, they may create valuable pools of

A job you truly enjoy is a good thing, but if the work feels more like an online game than an actual job, you can bet it’s a scam. Reported losses to job scams increased more than threefold from 2020

‘Tis the season for healthcare-related marketing and advertising. That’s right; it’s open enrollment time for the Health Insurance Marketplace, and it’s also almost the end of the plan year for

In the Bureau of Economics, we value an open exchange of ideas between our staff and experts outside the agency. Such an exchange enables us to learn new ideas and perspectives, hone our professional

The turkey is gone, and the relatives have departed. We’ve now officially entered holiday shopping season, also known as make-or-break busy season for small business owners relying on Q4 profits to

Earlier this year, the Office of Technology (OT) published a list of research questions and made reference to the long history in mathematics of doling out questions that, as mathematician Paul Erdős