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The Division of Marketing Practices periodically issues informal staff advisory opinions in response to requests for interpretation of the Telemarketing Sales Rule. These opinions are issued, pursuant to Rules 1.1 - 1.4 of the Commission’s Rules of Practice, 16 C.F.R. §§ 1.1 - 1.4, in response to questions of general public interest.

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Displaying 1 - 13 of 13

Advisory Opinions

Opinion 14-1

Date
Discusses whether statutory and catalog sales exemption from definition of telemarketing applies to seller that solicits inbound calls in response to mailed catalogs, but does not complete a sale...
Advisory Opinions

Opinion 10-2

Date
Discusses whether the transfer of a consumer-initiated call to a prerecorded message is restricted by Telemarketing Sales Rule provisions concerning outbound telephone call initiated to deliver a...
Advisory Opinions

Opinion 10-1

Date
Discusses whether prerecorded messages to customers regarding the availability of free services for a limited time period is telemarketing under the Telemarketing Sales Rule.
Advisory Opinions

Opinion 09-1

Date
Discusses applicability of TSR restrictions on the use of prerecorded messages in telemarketing to technology that enables call agents to respond to the recipient of a call by substituting audio...
Advisory Opinions

Opinion 08-1

Date
Discusses the interplay between the recordkeeping requirements of the Telemarketing Sales Rule and the Do Not Call and Call Abandonment "safe harbor" provisions.
Advisory Opinions

Opinion 07-1

Date
Discusses the application of the Telemarketing Sales Rule to a proposed business plan involving the sale of automobile service contracts.
Advisory Opinions

Opinion 06-2

Date
Discusses the application of the Telemarketing Sales Rule's "Established Business Relationship" exemption to an Internet-based lead generation mechanism.
Advisory Opinions

Opinion 04-1

Date
Discusses the application of the Telemarketing Sales Rule's Fee Rule provision to independent or franchised agents of a company.
Advisory Opinions

Opinion 03-1

Date
Discusses the applicability of the Telemarketing Sales Rule to third-party telemarketing companies hired by an insurance company to sell insurance products.
Advisory Opinions

Advisory opinion concluding that the Telemarketing Sales Rule generally imposes no restrictions on the legitimate fundraising activities of nonprofit organizations

Date
The applicability of the Telemarketing Sales Rule (response to request by the American Telephone Fundraisers Association), Decisions Volume 120

Displaying 1 - 13 of 13

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