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Business Blog

Who profits from cramming? FTC challenges T-Mobile's role in bogus billing

Date

July 1, 2014

It was an all-too-common occurrence. People’s mobile phone bills included unexplained – and unauthorized – monthly charges. It’s called cramming and the FTC has brought a series of cases against...

Business Blog

FTC to L’Oréal: Scientific claims need proof that’s more than just skin deep

Date

June 30, 2014

When ads for beauty products convey subjective claims – for example, L’Oréal’s long-standing “Because I’m worth it” tagline – it’s unlikely consumers would think statements like that are supported by...

Cases and Proceedings

Commission Decision Volumes

Volume 152

July – December 2011

Business Blog

Deceptive mortgage ads hit close to home

Date

June 12, 2014

The headline read ZIP. ZERO. NADA. In big print, the ads also said 0 money down* and 0 for paid closing costs*. Heritage Homes didn’t include ZILCH, BUPKES, or (for “Buffy the Vampire Slayer” fans)...

Business Blog

Where did I put those keys?

Date

June 9, 2014

If it hasn’t happened yet, it’s only a matter of time. You walk into a room – say, to get your sunglasses – and then can’t remember why you’re there. So it’s no wonder that claims for BrainStrong...

Business Blog

Hat trick? FTC charges violations in auto loan servicing, debt collection, credit reporting

Date

May 29, 2014

Sometimes good things come in threes, like Musketeers, Bronte sisters, and Stooges. (Shemp doesn’t count.) But the FTC’s complaint against Consumer Portfolio Services charges the company with three...

Business Blog

Lice, Lice, Baby

Date

May 28, 2014

Dare us to describe the legal ramifications of a recent advertising settlement involving health claims in the style of a cringeworthy rap from 1990? Cue up the bass line ‘cause here we go. Yo, FTC...

Business Blog

Gone with the wind?

Date

May 8, 2014

A mobile app that lets users send photo and video messages that recipients can look at for a moment before the content is, in effect, gone with the wind? Scarlett O’Hara could have declared her love...

Business Blog

Checking up on consumer generated health information

Date

April 22, 2014

Whether it’s a website where people diagnosed with the same medical condition can share their stories or an app to find out how long it will take in the gym to burn off a Macadamia Mania Ripple sundae...

Business Blog

Cram doesn't pay

Date

April 17, 2014

Cramming unauthorized charges onto phone bills violates the FTC Act, of course. But depending on the circumstances, cases like that also can result in criminal prosecution. Two brothers who bilked...

Business Blog

FTC staff to Facebook and WhatsApp: Privacy promises prevail

Date

April 10, 2014

When one company acquires another, there’s usually a lot of discussion about how to harmonize divergent procedures – everything from personnel policies to buying paper clips. But a letter to...

Business Blog

Keep FCRA in the foreground when the subject is background screening

Date

April 9, 2014

When the talk turns to Big Data, part of the conversation is about all the public information available about people's lives – and how companies market it to prospective employers, landlords, etc. Two...

Basic page

Goldenshores Technologies, LLC, et al.: Commission Letters To Commenters (April 9, 2014)

In the Matter of Goldenshores Technologies, LLC, and Erik M. Geidl FTC Matter/File Number: 132 3087 Return to Goldenshores Technologies, LLC page

Letter to Commenter Alford (83.26 KB)

Letter to Commenter Brownell (83.22 KB)

Letter to Commenter Buckman (83.1 KB)

Letter to Commenter Farrow (83.01 KB)

Letter to Commenter Green (83.09 KB)

Letter to Commenter Keilers (82.77 KB)

Letter to Commenter Lewis-Anderson (82.62 KB)

Letter to Commenter Mckenzie (82.76 KB)

Letter to Commenter J. Miller (83.13 KB)

Letter to Commenter M. Miller (82.78 KB)

Letter To Commenter CTIA - The Wireless Association (78.45 KB)

Advanced Page

Food Marketing to Children and Adolescents

Since 1980, childhood obesity rates have tripled among adolescents and doubled among younger children. While many factors contribute to childhood obesity, regardless of the causes, responsible...

Business Blog

Default lines: How the FTC says Credit Karma and Fandango SSLighted security settings

Date

March 28, 2014

Imagine a burly doorman at an exclusive party. When someone claims to be a guest, the doorman checks their invitation and runs it against the names on the list. If it doesn’t match up, the person won...

Basic page

Apple Inc.: Commission Letters To Commenters (March 27, 2014)

In the Matter of Apple Inc. FTC Matter/File Number: 112 3108 Return to Apple Inc. case page

Letter To Commenter Barnes (32.29 KB)

Letter To Commenter Bell (30.04 KB)

Letter To Commenter Caime (29.44 KB)

Letter To Commenter Clamp (29.32 KB)

Letter To Commenter Coakley (29.19 KB)

Letter To Commenter Crosby (29.2 KB)

Letter To Commenter Damani (31.81 KB)

Letter To Commenter DeCarlo (30.74 KB)

Letter To Commenter Elliott (28.29 KB)

Letter To Commenter Goorin (29.37 KB)

Letter To Commenter Graber (29.38 KB)

Letter To Commenter Harris (29.18 KB)

Letter To Commenter High (29.36 KB)

Letter To Commenter Holman (28.9 KB)

Letter To Commenter Janus (29.55 KB)

Letter To Commenter Johnson (28.7 KB)

Letter To Commenter Kozel (30.73 KB)

Letter To Commenter Lippe (29 KB)

Letter To Commenter Loebbaka (29.41 KB)

Letter To Commenter Mendez (29.45 KB)

Letter To Commenter Mitchell (29.25 KB)

Letter To Commenter Moreno (29.4 KB)

Letter To Commenter O'Toole (29.45 KB)

Letter To Commenter Padro (Spanish) (30.68 KB)

Letter To Commenter Padro (29.39 KB)

Letter To Commenter Payonk (29.29 KB)

Letter To Commenter Polk (29.37 KB)

Letter To Commenter Reverend (28.41 KB)

Letter To Commenter Rojas (29.24 KB)

Letter To Commenter Rutter (30.51 KB)

Letter To Commenter Schlect (29.41 KB)

Letter To Commenter Schutrop (29.35 KB)

Letter To Commenter Stein (30.8 KB)

Letter To Commenter Strachan (29.62 KB)

Letter To Commenter Strasser (30.18 KB)

Letter To Commenter Thomas (29.28 KB)

Letter To Commenter Torres (29.4 KB)

Letter To Commenter VanLerberg (29.23 KB)

Letter To Commenter Wagers (29.22 KB)

Letter To Commenter Tuley (29.29 KB)

Letter To Commenter Wells (29.17 KB)

Letter To Commenter Williams (29.27 KB)

Letter To Commenter Yanagi (29.35 KB)

Letter To Commenter Zacarias (Spanish) (30.58 KB)

Letter To Commenter Zacarias (29.44 KB)

Letter To Commenter Zellers (29.26 KB)

Business Blog

Zero sum game?

Date

March 21, 2014

For people in the market for a car, an ad on YouTube for Massachusetts-based Courtesy Auto Group featured some eye-catching numbers: “Get behind the wheel of the new 2013 Kia Sorento, now lease priced...

Business Blog

Needle and threats

Date

March 13, 2014

The Fair Debt Collection Practices Act lays out some pretty clear dos and don’ts for debt collectors. Do identify yourself as a debt collector. Do follow up within five days of your initial...

Biography

Richard Cleland

Business Blog

Do you sell health products? Court opinion offers truth-in-advertising recap

Date

March 7, 2014

Advertisers that sell health products should know the legal standards by now, but to those resistant to the message, a federal judge in California spelled them out again in a $2.2 million judgment...

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