Tag: Consumer Protection

Thanks to improvements in text-to-speech AI, voice cloning holds promise for consumers, but scammers often find a way to twist tech advancements for their nefarious purposes – and voice cloning is no...

Companies selling genetic testing products tout the benefits of DNA-based insights – learning more about health, lineage, family tree – so that consumers can seek medical attention, customize their...

Buying a vehicle is a major financial commitment for consumers and price is a material consideration in most people’s purchase decision. That’s why deceptive double charges, illegal junk fees, and...

Technically we can’t categorize these notable FTC staff publications of 2023 as “best sellers” because they’re available at no charge. But we can say that “best sellers” – our description of law...

According to a five-count complaint filed against Grand Canyon Education, Inc., Grand Canyon University, and Brian E. Mueller, the FTC alleges the defendants misrepresented Grand Canyon University as...

If you’ll be seeing college-age relatives over the holidays, warn them about a variation on the “job interview” scam that students looking for summer or permanent employment have reported to us. And...

Rushing to file your public comment about the FTC’s proposed Junk Fees Rule by the impending deadline? Relax. The FTC has extended the comment period to February 7, 2024.

In place since 2000, the Children’s Online Privacy Protection Act (COPPA) Rule makes it illegal for websites and online services to collect personal information from kids under 13 without parents’...

Rite Aid has “used facial recognition technology in its retail stores without taking reasonable steps to address the risks that its deployment of such technology was likely to result in harm to...

A blueprint to wealth? Not so fast. And not so wealthy. The FTC says a business opportunity scheme known as “Blueprint to Wealth” has been targeting people who want to make money working from home...

In the drive toward Combating Auto Retail Scams, the FTC’s just-announced CARS Rule is a big win for consumers, who lose billions of dollars in wasted time and money each year to illegal practices...

It’s troubling enough for a company to claim that consumers who take their course can make major money by learning “high demand” sales skills as a telemarketing “closer.” (Insert your favorite David...

You’ve heard about the deceptive tactics of government imposters. According to a proposed FTC settlement, a Florida company made misleading Made in USA claims, falsely described itself as “veteran...

It used to be that family legends about background and heritage had to stay legendary. But the popularity of genetic test kits have made them a hot topic around the Thanksgiving table. A proposed FTC...

As text-to-speech AI has improved, so has voice cloning technology. The prospects could be promising, but from the FTC’s perspective, voice cloning also presents serious consumer protection concerns...

Yes, if a tree falls in the forest and no one is there to hear it, the tree does make a sound. And, yes, if a data breach happens and you fail to timely notify affected customers, that’s an unfair...

Today, the FTC is announcing the Voice Cloning Challenge to address the present and emerging harms of artificial intelligence- or “AI”-enabled voice cloning technologies. Speech synthesis has been...

A consumer spots a social media post from a dietician stating – for example – “Aspartame increasing cancer risk?! Nope! Let’s talk about it” and “It’s okay to still enjoy your non-sugar-sweetened...

Junk fees – those hidden and bogus charges that have found their way into a wide variety of transactions – are on consumers’ minds. Based on what they’ve told us, junk fees are on their last nerve...