Displaying 121 - 140 of 499
Plain Language Guidance
Automobile Dealers and the FTC’s Safeguards Rule Frequently Asked Questions
Date
The Federal Trade Commission (FTC) has developed these FAQs to help automobile dealers comply with the Gramm-Leach-Bliley Act and the FTC’s Safeguards Rule. The following questions and answers discuss...
FTC Provides Guidance on Updated Safeguards Rule
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Today, the FTC released Frequently Asked Questions that discuss the requirements of the Safeguards Rule, which was mandated by the Gramm-Leach-Bliley Act, and how it specifically applies to motor...
FTC Sends More Than $934,000 in Refunds to Consumers Harmed by Vroom’s Failed Delivery Promises
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The Federal Trade Commission is sending more than $934,000 in refunds to consumers who were harmed by online used car dealer Vroom’s shipment delays. The FTC charged in July 2024 that Vroom failed to...
Vroom, Inc. FTC v.
In July 2024, the FTC took action against online used car dealer Vroom for misrepresenting that it thoroughly examined all vehicles before listing them for sale and failing to obtain consumers’ consent to shipment delays or provide prompt refunds when cars weren’t delivered in the time Vroom promised. The company agreed to a proposed settlement that would require the company to pay $1 million to refund consumers harmed by the company’s conduct.
In March 2025, the FTC sent more than $934,000 in refunds to consumers who were harmed by online used car dealer Vroom’s shipment delays.
Type of Action
Federal
Last Updated
FTC Matter/File Number
2123138
Case Status
Pending
Federal Register Notice
General Motors and OnStar, LLC; Analysis of Proposed Consent Order To Aid Public Comment
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Federal Register Notice
Agency Information Collection Activities; Proposed Collection; Comment Request; Extension (Alternative Fuels Rule)
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FTC Takes Action Against General Motors for Sharing Drivers’ Precise Location and Driving Behavior Data Without Consent
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The Federal Trade Commission is taking action against General Motors (GM) and OnStar over allegations they collected, used, and sold drivers’ precise geolocation data and driving behavior information...
FTC, Maryland Attorney General Act to Stop Lindsay Auto from Falsely Touting Low Prices and Overcharging Consumers for Unwanted Fees and Add-Ons
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The Federal Trade Commission and Maryland Attorney General have charged Lindsay Automotive Group with systematically deceiving and overcharging car-buying consumers for years, costing them millions of...
FTC, Illinois Take Action Against Leader Automotive Group for Overcharging and Deceiving Consumers Through Add-Ons, Junk Fees, Bogus Reviews
Date
A group of 10 car dealerships doing business as Leader Automotive Group and their parent company, AutoCanada, will be required to pay $20 million to settle allegations they systematically defrauded...
Leader Automotive Group, et al., FTC and State of Illinois v.
A group of 10 car dealerships doing business as Leader Automotive Group and their parent company, AutoCanada, will be required to pay $20 million to settle allegations they systematically defrauded consumers looking to buy vehicles as a result of a lawsuit by the Federal Trade Commission and state of Illinois.
In addition to paying $20 million, which will be used to refund harmed consumers, the proposed settlement also would require the companies to make clear disclosures of a car’s offering price—the actual price any consumer can pay to get the car, excluding only required government charges—and get consent from buyers for any charges. The $20 million proposed monetary judgment is the largest the FTC has secured against an auto dealer.
Type of Action
Federal
Last Updated
FTC Matter/File Number
2323004
Case Status
Pending
FTC Sends More Than $1 Million to Consumers Harmed by Rhinelander Auto’s Unlawful Junk Fees and Discriminatory Financing
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The Federal Trade Commission is sending more than $1 million in refunds to consumers who were allegedly harmed by Rhinelander Auto Center’s junk fees and discriminatory practices. The FTC and State of...
Rhinelander Auto
The Federal Trade Commission and State of Wisconsin are taking action against Wisconsin auto dealer group Rhinelander Auto Center, its current and former owners, and general manager Daniel Towne for deceiving consumers by tacking hundreds or even thousands of dollars in illegal junk fees onto car prices and for discriminating against American Indian customers by charging them higher financing costs and fees.
The defendants have agreed to proposed court orders that will require Rhinelander’s current owners and Towne to stop their unlawful practices and provide $1.1 million to be used for refunds to consumers.
In October 2024, the Federal Trade Commission sent more than $1 million in refunds to consumers who were allegedly harmed by Rhinelander Auto Center’s junk fees and discriminatory practices.
Type of Action
Administrative
Last Updated
Case Status
Pending
FTC Takes Action Against Auto Dealer Group Asbury Automotive for Discriminating Against Black and Latino Consumers and Charging for Unwanted Add-Ons
Date
The Federal Trade Commission is acting against a large automotive dealer group, Asbury Automotive, for systematically charging consumers for costly add-on items they did not agree to or were falsely...
FTC, State of Arizona Take Action Against Coulter Motor Company for Deceptive Pricing and Discriminatory Practices
Date
The Federal Trade Commission and State of Arizona are taking action against Arizona-based Coulter Motor Company for engaging in a wide array of practices that harm consumers, from deceptive online...
Displaying 121 - 140 of 499