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Chaucer/Bates Accessories

The Federal Trade Commission has taken action against a group of Massachusetts- and New Hampshire-based clothing accessories companies, along with their owner, Thomas Bates, for falsely claiming that certain company products were manufactured in the U.S. The FTC’s order stops the companies and Bates from making deceptive claims about products being “Made in USA” and requires them to pay a monetary judgment.

In November, 2024, the FTC sent more than $140,000 to consumers who were deceived by false Made in USA claims from New England-based clothing companies Chaucer Accessories and Bates Accessories, along with Bates Retail Group. 

Type of Action
Administrative
Last Updated
FTC Matter/File Number
222 3163
Case Status
Pending

Harris Jewelry

The Federal Trade Commission and a group of 18 states sued national jewelry retailer Harris Jewelry to stop the company from cheating military families with illegal financing and sales practices. According to the complaint, the jewelry company deceptively claimed that financing jewelry purchases through Harris would raise servicemembers’ credit scores, misrepresented that its protection plans were not optional or were required, and added the plans to purchases without consumers’ consent. The complaint also includes a charge that the jewelry company violated the Military Lending Act, the FTC’s first action under this Act.

A federal court has ordered Harris Jewelry to reopen its claims process and renotify consumers, most of whom are active duty servicemembers, to submit their claims for refunds. The court found Harris Jewelry violated its prior settlement with the Federal Trade Commission and a multistate group led by the New York Attorney General’s Office by prematurely shutting down the claims portal.

The new claims process is open for 33 days, starting November 18, 2024 and ending Saturday, December 21, 2024.  

Type of Action
Administrative
Last Updated
FTC Matter/File Number
1723162
Case Status
Pending
Plain Language Guidance

In the Loupe: Advertising Diamond, Gemstones and Pearls

Date
If you advertise or sell jewelry, the Jewelry Guides offer specific information on how to describe your products truthfully and how to disclose important information to potential buyers. The claims...
Plain Language Guidance

Small Business Computer Security Basics

Date
Here are a few computer security basics to help your company, even if you’re the only employee. If you have employees, train them to follow these tips. If you collect any consumer information, also...

Visant/Jostens/American Achievement, In the Matter of

The Commission approved an administrative complaint, alleging that a combined Jostens/American Achievement Corp. ("AAC") would control an unduly high percentage of the high school and college rings markets, making it a dominant firm with only one smaller meaningful competitor in both markets.  The Commission charged that the proposed combination of Jostens and AAC would likely have been anticompetitive and led to higher prices and reduced service for both high school and college students who buy class rings.  The FTC also voted to seek a preliminary injunction in federal court to stop Jostens from proceeding with the proposed acquisition of its close rival, AAC.  On April 17, 2014, the parties abandoned their plans to merge.

Type of Action
Administrative
Last Updated
FTC Matter/File Number
141 0033
Docket Number
9362
Jun19

Jewelry Guides Roundtable

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The FTC will hold a public roundtable to examine possible modifications to the FTC’s Guides for the Jewelry, Precious Metals, and Pewter Industries. Specifically, the roundtable panels will focus on...