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FTC Approves Final Order against Sitejabber, Which Misrepresented Ratings and Reviews by Consumers Who Had Not Yet Received Products or Services
accessiBe Inc.
In January 2025, the FTC announced a complaint and proposed order require software provider accessiBe to pay $1 million to settle allegations that it misrepresented the ability of its AI-powered web accessibility tool to make any website compliant with the Web Content Accessibility Guidelines (WCAG) for people with disabilities.
Sitejabber
In a complaint issued in November 2024, the FTC charged that Sitejabber deceived consumers by misrepresenting that ratings and reviews it published came from customers who experienced the reviewed product or service, artificially inflating average ratings and review counts. Under a proposed order settling the agency’s complaint, Sitejabber will be prohibited from making such misrepresentations and from making other misrepresentations about consumer ratings or reviews. The Commission approved the consent as final in January 2025.
FTC Finalizes Order with Marriott and Starwood Requiring Them to Implement a Robust Data Security Program to Address Security Failures
FTC Approves Final Order against Rytr, Seller of an AI “Testimonial & Review” Service, for Providing Subscribers with Means to Generate False and Deceptive Reviews
FTC, Illinois Attorney General Take Action Against Grubhub for Harming Diners, Workers, and Small Businesses
New FTC Data Show Skyrocketing Consumer Reports About Game-Like Online Job Scams
Gravy Analytics, Inc.; Analysis of Proposed Consent Order to Aid Public Comment
Mobilewalla Inc.; Analysis of Proposed Consent Order To Aid Public Comment
IntelliVision Technologies Corp.; Analysis of Proposed Consent Order To Aid Public Comment
FTC Sends Payments to Consumers Harmed by Vivint’s Misuse of Consumer Credit Reports
Intellivision, In the Matter of
Announcing settlement with IntelliVision Technologies over allegations that the company made false claims about its AI-powered facial recognition software.