Last Updated
Case Status
Pending
Federal Trade Commission, and Office of the Attorney General, State of Florida, Department of Legal Affairs, Plaintiffs, v. Global E-Trading, LLC, a Florida limited liability company, also d/b/a Chargebacks911, Gary Cardone, individually and as an officer of Global E-Trading, LLC, and Monica Eaton Cardone, individually and as an officer of Global E-Trading, LLC, Defendants
FTC Matter/File Number
2023009
Case Summary
The Federal Trade Commission and the State of Florida have filed suit against Chargebacks911 for unfairly thwarting consumers who were trying to dispute credit card charges through the chargeback process.
In a complaint filed in federal court, the FTC and Florida charged that, since at least 2016, the “chargeback mitigation” company and its owners, Gary Cardone and Monica Eaton Cardone, have used multiple unfair techniques to prevent consumers from successfully winning chargeback disputes.
Chargebacks911 and its owners have agreed to a settlement that will prohibit them from working with certain high-risk clients and using deceptive tactics to stop consumers trying to dispute credit card charges through the chargeback process.