Last Updated
Case Status
Pending
WEBER-STEPHEN PRODUCTS LLC, a limited liability company, In the Matter of
FTC Matter/File Number
2123139
Case Summary
The Federal Trade Commission is taking action against grill maker Weber-Stephen Products, LLC, for illegally restricting customers’ right to repair their purchased products.The FTC’s complaint charges that Weber’s warranty included terms that conveyed that the warranty is void if customers use or install third-party parts on their grill products. Weber is being ordered to fix its warranty by removing illegal terms and recognizing the right to repair and come clean with customers about their ability to use third-party parts.