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Caller claims to be calling from Processing Center to discuss eligibility programs and options, and stresses urgency to call back today to complete application and finalize enrollment.

Transcript

Hi, this is Emma with the processing center. I was giving you a quick call because I am reviewing your student loan profile and as you know there have been some pretty big changes to the federal student loan programs recently. When you have a moment give me a call back. I would like to discuss your possible options with you while the programs are still available. It's urgent that you return my call prior to when payments resume. If you could please call me at 866-758-1276 to complete your application and finalize your enrollment as soon as possible. Again, that's 866-758-1276. Please have your reference number ready. Your reference number is SL367. I look forward to hearing from you soon and I hope you have a great day.