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WHAT:

The Federal Trade Commission will announce the top 10 consumer complaint categories on Thursday, January 22, 2004, at 11:00 a.m. EST. The report includes fraud and identity theft complaint trends and detailed information about fraud and identity theft complaints for each state. Reporters wishing to prepare a comparative story in advance using the Consumer Sentinel State Trends Report for 2002 may access that report at www.consumer.gov/sentinel/trends.htm.
WHO: Howard Beales, Director
FTC Bureau of Consumer Protection
WHERE:

FTC Headquarters
600 Pennsylvania Avenue, N.W., Room 432
Washington, DC
WHEN:

Thursday, January 22, 2004
11:00 a.m. EST
 

Reporters unable to attend the event may call in. The call-in information is as follows:

Dial-in Number: 1-888-869-0374
Confirmation Number: 21375296
Chairperson: Bruce Jennings

Call-in lines are for media only and will open at 10:45 a.m. EST.
CONTACT:

Office of Public Affairs
(202) 326-2180

The FTC’s Regional Offices will be hosting press events to discuss the Top 10 information relevant to their states. The times, locations, and contacts for the regional press conferences are listed below. For further information, please contact the appropriate Regional Office.

FTC East-Central Region (serving DE, DC, MD, MI, OH, PA, VA, WV):

Date: Thursday, January 22, 2004
Time: 11:00 a.m. EST
Location: Eaton Center, Suite 200, 1111 Superior Avenue, Cleveland, OH 44114
Contact: Loretta Kraus or Mary Jo Vantusko, 216-263-3435 or 216-463-3421


FTC Midwest Region (serving IL, IN, IA, KS, KY, MN, MO, NE, ND, SD, WI):

Date: Thursday, January 22, 2004
Time: 1:30 p.m. CST
Location: 55 E. Monroe St., Suite 1860, Chicago, IL 60603
Contact: Rolando Berrelez or Janice Daniels, 312-960-5609 or 312-960-5623


FTC Northeast Region (serving CT, ME, MA, NH, NJ, NY, RI, VT, PR, U.S. Virgin Islands):

REPORTERS INTERESTED IN DATA FOR THESE STATES SHOULD CALL IN TO THE NATIONAL PRESS CONFERENCE AT FTC HEADQUARTERS.

FTC Northwest Region (serving AK, ID, MT, OR, WA, WY):

Date: Thursday, January 22, 2004
Time: 9:30 a.m. PST
Location: Jackson Federal Building, 915 2nd Ave, Suite 2886 (28th Floor), Seattle, WA 98174
Contact: Patricia Leigh, 206-220-6351 or 206-220-6350

NOTE: To ensure they are aware of building security requirements, media representatives planning to attend are encouraged to contact Ms. Leigh in advance.


FTC Southeast Region (serving AL, FL, GA, MS, NC, SC, TN):

Date: Thursday, January 22, 2004
Time: 11:30 a.m. EST
Location: 225 Peachtree Street, N.E., Suite 1500, Atlanta, GA 30303
Contact: Andrea Foster, 404-656-1356

FTC Southwest Region (serving AR, LA, NM, OK, TX):

Date: Thursday, January 22, 2004
Time: 2:30 p.m. CST
Location: 1999 Bryan Street, Suite 2150, Dallas, TX 75201
Contact: Bradley Elbein or Debra Spears, 214-979-9350


FTC Western Region (serving AZ, CA, CO, HI, NV, UT):

San Francisco
Date: Thursday, January 22, 2004
Time: 10:30 a.m. PST
Location: 901 Market Street, Suite 570, San Francisco, CA 94103
Contact: Lisa Harris, 415-848-5100

Los Angeles
Date: Thursday, January 22, 2004
Time: 10:00 a.m. PST
Location: 10877 Wilshire Blvd., Suite 700, Los Angeles, CA 90024
Contact: Ann Stahl, 310-824-4343

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