For Your Information
FTC Announces Claims Process for Consumers Who Purchased DreamCloud Mattresses
The Federal Trade Commission has announced a claims process by which consumers who purchased a DreamCloud mattress and were influenced by the company’s claims that the product was made with U.S. materials can apply for a refund.
The FTC sued the company responsible for DreamCloud mattresses in 2021. DreamCloud mattresses were advertised as “proudly made with 100% USA-made premium quality materials.” However, according to the FTC, all DreamCloud mattresses contain significant imported materials, and many are wholly imported. The company agreed to settle the FTC’s charges and paid money to provide refunds to affected consumers.
The FTC is sending claim notices by email and mail to consumers who purchased a DreamCloud mattress during the time period that the company was making these claims. These messages include a claim number that the consumers can use to file a claim online at ftc.gov/DreamCloud. Consumers can apply for a refund if their decision to purchase a DreamCloud mattress was influenced by the company’s untrue claims about the origin of the mattresses. Consumers who have questions about the claims process should contact the refund administrator, JND Legal, at 1-844-798-0740.
The Federal Trade Commission works to promote competition and protect and educate consumers. The FTC will never demand money, make threats, tell you to transfer money, or promise you a prize. Learn more about consumer topics at consumer.ftc.gov, or report fraud, scams, and bad business practices at ReportFraud.ftc.gov. Follow the FTC on social media, read consumer alerts and the business blog, and sign up to get the latest FTC news and alerts.