Beware of Bogus Tests, Inspections, and Fixes for Damaged Drywall

The Federal Trade Commission warns consumers to be skeptical of anyone trying to sell test kits, inspections, or quick fixes for problems caused by imported drywall that has turned out to be contaminated.

Some owners of homes that were built between 2003 and 2008 using imported drywall have reported a sulfur smell like rotten eggs; deterioration or corrosion of metal components; and health issues such as irritated, itchy eyes and skin, a persistent cough, and headaches. Although the Consumer Product Safety Commission is studying tests and remediation methods for affected homes, no federal agency has approved any of them.

The drywall, referred to in press reports as “Chinese drywall,” is under investigation by the safety commission and various other government agencies. For more information, read the FTC’s Consumer Alert, “Defective Imported Drywall: Don’t Get Nailed by Bogus Tests and Treatments” at http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt164.shtm.

The Federal Trade Commission works for consumers to prevent fraudulent, deceptive, and unfair business practices and to provide information to help spot, stop, and avoid them. To file a complaint in English or Spanish, visit the FTC’s online Complaint Assistant or call 1-877-FTC-HELP (1-877-382-4357). The FTC enters complaints into Consumer Sentinel, a secure, online database available to more than 1,700 civil and criminal law enforcement agencies in the U.S. and abroad. The FTC’s Web site provides free information on a variety of consumer topics.