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Click4Support, LLC

Tags:

Consumer Protection

Last Updated

February 25, 2020

Federal Trade Commission, State of Connecticut, Office of the Attorney General, and Commonwealth of Pennsylvania, Office of the Attorney General, Plaintiffs, v. Click4Support, LLC, a Connecticut limited liability company; iSource USA LLC, also doing business as Click4Support and UBERTECHSUPPORT, a Pennsylvania limited liability company; Innovazion, Inc., also doing business as Click4Support Tech Services, a Connecticut corporation, Spanning Source LLC, also doing business as Click4Support, a Pennsylvania limited liability company; Bruce Bartolotta, also known as Bruce Bart, individually, and as an owner and officer of Click4Support, LLC and Innovazion Inc.; George Saab, individually and as an owner and officer of iSourceUSA LLC and Spanning Source LLC; Chetan Bhikhubhai Patel, individually and as an owner and officer of iSourceUSA LLC and Spanning Source LLC; and Niraj Patel, individually and as an owner of iSourceUSA LLC and Spanning Source LLC, Defendants.

FTC Matter/File Number

152 3172

X160004

Civil Action Number

2:15-cv-05777-SD

Enforcement Type

Federal Injunctions

Federal Court

Eastern District of Pennsylvania

Case Summary

A federal court has granted a request by the Federal Trade Commission to shut down a tech support scam that allegedly bilked consumers out of more than $17 million by pretending to represent Microsoft, Apple and other major tech companies.

Case Timeline

February 25, 2020

PRESS RELEASE: FTC Sends Refund Checks to Tech Support Scam Victims

January 10, 2018

Order (29.55 KB)

PRESS RELEASE: At FTC’s Request, Court Orders that Assets of Tech Support Operators Be Used to Reimburse Victims

May 12, 2017

Order Granting Plaintiffs’ Motion for Default Judgment as to Defendant iSourceUSA LLC (552.33 KB)

Stipulated Order for Permanent Injunction and Monetary Judgment as to Defendants Innovazion Research Private Limited, Innovazion Inc., Abhishek Gagneja, and Rishi Gagneja (858.34 KB)

Stipulated Order for Permanent Injunction and Monetary Judgment as to Defendant Niraj Patel (598.25 KB)

Stipulated Order for Permanent Injunction and Monetary Judgment as to Defendant Spanning Source LLC (800.21 KB)

Stipulated Order for Permanent Injunction and Monetary Judgment as to Defendant Chetan Bhikhubhai Patel (612.55 KB)

Stipulated Order for Permanent Injunction and Monetary Judgment as to Defendants Click4Support, LLC and Bruce Bartolotta (770.99 KB)

Stipulated Order for Permanent Injunction and Monetary Judgment as to Defendant George Saab (612.41 KB)

PRESS RELEASE:

July 1, 2016

Federal Trade Commission, et al. v. Click4support, et al. (3d Cir.), Addendum to Brief of the FTC, 15-3937 (225.32 KB)

May 18, 2016

Amended Complaint for Permanent Injunction and Other Equitable Relief (1.43 MB)

Plaintiffs’ Motion for Leave to File Amended Complaint for Permanent Injunction and Other Equitable Relief (64.9 KB)

PRESS RELEASE: FTC Adds Defendants, Charges in Ongoing Tech Support Scam Case

November 13, 2015

Complaint for Permanent Injunction and Other Equitable Relief [Seal Lifted] (1.95 MB)

Memorandum In Support of Plaintiff FTC's Ex Parte Motion For A Temporary Restraining Order With Asset Freeze and Other Equitable Relief, and For An Order To Show Cause Why A Preliminary Injunction Should Not Issue (163.6 KB)

Temporary Restraining Order With Asset Freeze and Other Equitable Relief and Order to Show Cause Why a Preliminary Injunction Should Not Issue [Seal Lifted] (1.4 MB)

Preliminary Injunction Order (131.24 KB)

PRESS RELEASE: FTC, Pennsylvania and Connecticut Sue Tech Support Scammers That Took More Than $17 Million From Consumers