Case Status
Pending
FEDERAL TRADE COMMISSION, Plaintiff, v. VROOM, INC., a corporation, and VROOM AUTOMOTIVE, LLC, a limited liability company Defendants.
FTC Matter/File Number
2123138
Civil Action Number
4:24-cv-2496
Federal Court
Southern District of Texas
Case Summary
In July 2024, the FTC took action against online used car dealer Vroom for misrepresenting that it thoroughly examined all vehicles before listing them for sale and failing to obtain consumers’ consent to shipment delays or provide prompt refunds when cars weren’t delivered in the time Vroom promised. The company agreed to a proposed settlement that would require the company to pay $1 million to refund consumers harmed by the company’s conduct.