FTC sends payments to people who bought Hey Dude shoes
The FTC is sending nearly $1.9 million to 36,757 people who bought shoes from online shoe seller Hey Dude.
According to the FTC’s lawsuit, Hey Dude didn’t tell customers about shipping delays and illegally sent gift cards instead of refunds for out-of-stock items. The FTC also alleged that Hey Dude hid negative product reviews from its website.
As a result of the lawsuit, Hey Dude paid money and were banned from violating the Mail Order Rule and making misrepresentations about customer reviews. The FTC is now using that money to provide refunds to eligible Hey Dude customers.
If you are eligible for a PayPal payment from this settlement, you will get an email from no-reply@consumersentinel.gov. Then, within 24 hours, you will get an email from PayPal about your payment.
If you get a PayPal payment, please accept it within 30 days.
You can find answers to common questions about FTC refund payments on our FAQ page. If you have any other questions, please call the refund administrator at 1-877-495-1096.