FTC sends checks to people who bought Hey Dude shoes
The FTC is sending checks to people who bought shoes from online shoe seller Hey Dude and didn’t accept their PayPal payment sent by the FTC.
According to the FTC’s lawsuit, Hey Dude didn’t tell customers about shipping delays and illegally sent gift cards instead of refunds for out-of-stock items. The FTC also alleged that Hey Dude hid negative product reviews from its website.
As a result of the lawsuit, Hey Dude paid money and were banned from violating the Mail Order Rule and making misrepresentations about customer reviews. The FTC is now using that money to provide refunds to eligible Hey Dude customers.
The FTC first sent PayPal payments in August 2024, which resulted in more than $1.2 million in refunds. Now, the FTC is sending checks to people who didn’t accept their PayPal payment.
If you get a check, please cash it within 90 days.
You can find answers to common questions about FTC refund payments on our FAQ page. If you have any other questions, please call the refund administrator at 1-877-495-1096.