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Business Blog

New law, new consumer rights

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Food experts don’t recommend it for your ground chuck or pork shoulder, but starting September 21, 2018, there’s something consumers can safely freeze, unfreeze, and then freeze again. It’s their...
Business Blog

FTC goes used car shopping, “test drives” 2300 vehicles

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So we went used car shopping recently – the FTC and 12 other law enforcement agencies. We visited 94 dealerships in 20 cities across the country. Yes, we saw some low-mileage cream puffs, but that’s...
Business Blog

A lease on a leash? Pet stores are leasing pets

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When the legendary Patti Page sang, “How much is that doggie in the window?” she couldn’t have guessed that six decades later, the answer might depend on whether a consumer buys or leases a pet. Today...
Business Blog

District court rules on redress, ROSCA, and disclosures

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The scheme started with a Craigslist ad for a rental property and ended with a $5.2 million judgment for violations of the FTC Act, the Restore Online Shoppers’ Confidence Act, the Fair Credit...
Business Blog

Military Consumer Month: Armed with knowledge

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About 1.3 million Americans are active duty servicemembers. Another 800,000 are in the Reserves and nearly 20 million are military veterans. That means most companies are very likely to employ or do...
Business Blog

Live up to your Privacy Shield promises

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A proposed FTC settlement with California-based employee training company ReadyTech Corporation reminds businesses that if you make claims about EU-U.S. Privacy Shield participation, you have an...
Business Blog

Sounding the phantom debt collection alarm – again

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The FTC has been issuing warnings to industry members for years to stay miles away from phantom debt collection – the practice of pressuring people to pay debts they don’t owe. Don’t collect phantom...
Business Blog

Cryptocurrency webcast starts soon

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The Cubs are in Los Angeles and the White Sox have the day off, but there’s still a lot happening in Chicago today. The FTC’s workshop Decrypting Cryptocurrency Scams is set to start at 1:00 PM...
Business Blog

Credit card processing “deals” may be scams

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If you’re in a small business, you probably need a way for people to pay you – and ways to lower your costs. Scammers have been working both of those angles, promising businesses that they can save on...
Business Blog

FTC goes to court to unravel robocalling net

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Do you have one of those massive white boards that takes up the entire wall of your conference room? You may need it to follow the machinations that multiple defendants allegedly engaged in so they...
Business Blog

Operation Main Street targets scams against small business

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Small business keeps America in business. But while you have your shoulder to the wheel and nose to the grindstone, it can be tough to keep an eye out for scammers. That’s why the FTC and law...
Business Blog

Decrypting cryptocurrency scams: What’s on the agenda?

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It’s unfortunate, but it happens. First came cryptocurrency. Then came the cryptocurrency crooks. In the emerging cryptocurrency marketplace, what needs to be done to protect consumers from scams...