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Business Blog

Telemarketing Sales Rule requires clarity on charity

Lesley Fair
Some people say charity begins at home. But for telemarketers, truthful information about charity begins on the phone. That’s the message of an FTC settlement with InfoCision, an Ohio-based for-profit
Business Blog

FTC staff offers perspectives on connected car workshop

Lesley Fair
Car ads used to include shorthand like 2D, AWD, and AC. Today’s car buyer is just as likely to ask about USB, GPS, and wifi. Last June, the FTC and the National Highway Traffic Safety Administration
Business Blog

FTC staff answers questions about MLMs

Lesley Fair
Multi-level marketers sell a wide variety of products and services and they structure their companies in different ways. But there’s a lodestar that all industry members can use to navigate through
Technology Blog

How the FTC keeps up on technology

Neil Chilson, FTC Acting Chief Technologist
Because the FTC’s consumer protection and competition missions cut across so many technology industries, some call it the “Federal Technology Commission.” With only a few exceptions, the FTC protects
Business Blog

Refundamentals: How the FTC returns billions to consumers

Lesley Fair
You’ve seen the sentence in FTC news releases or blog posts: “The order includes a $__ million financial remedy.” So how do provisions like that translate into real help for real consumers? That’s the
Business Blog

2017: The consumer protection year in review

Lesley Fair
One Direction had a hit with a song called “18,” but the FTC’s recent law enforcement and policy initiatives suggest that the agency will continue to pursue many directions in its efforts to protect
Competition Matters

“All” means All: Submit side agreements with an HSR filing

Bruce Hoffman, Bureau of Competition
When preparing an HSR filing for a proposed acquisition, some practitioners counsel their clients not to submit binding agreements or side letters negotiated between the merging parties that reflect
Business Blog

Identity theft? Show me the records

Amanda Koulousias
There’s been a lot of talk about identity theft lately. Maybe you’ve even heard from customers affected by it. Your help can make a big difference. In fact, did you know that your business is required
Business Blog

Mentioning unmentionables

Lesley Fair
When it comes to using online negative options to sell unmentionables (or anything else), there are some material terms and conditions that marketers need to clearly mention. That’s the brief but
Business Blog

Advertisers should be uneasy about unproven disease claims

Lesley Fair
The “before” photo showed a silver-haired lady in a wheelchair with a hand on her furrowed brow. “24 hours after” and she’s smiling and knitting on the sofa, thanks to a dietary supplement proven in a
Business Blog

NextGen’s ad claims: Isn’t it ironic?

Lesley Fair
Like Alanis Morissette’s “rain on your wedding day” or “a free ride when you’ve already paid,” the FTC’s lawsuit against Florida’s NextGen Nutritionals, LLC, Anna McLean, Robert McLean, and related
Business Blog

The dark web: What your business needs to know

John Krebs
You’ve heard about the “dark web” and wondered how it affects businesses – including small businesses. That was one of the topics addressed at an FTC conference earlier this year on identity theft
Business Blog

Stick with Security: FTC resources for your business

Thomas B. Pahl, Acting Director, FTC Bureau of Consumer Protection
In our Stick with Security blog series, we’ve done our best to dive deeper into data security by focusing on the lessons learned from recent cases, insights from closed investigations, and the
Business Blog

A clothes look at the RN database: Q&A with FTC staff

Lesley Fair
It’s not much bigger than a postage stamp, but the label on many textile, wool, and fur products provides important information, including fiber content, country of origin, and a company name or
Business Blog

Stick with Security: Secure paper, physical media, and devices

Thomas B. Pahl, Acting Director, FTC Bureau of Consumer Protection
High-profile hackers grab the headlines. But some data thieves prefer old school methods – rifling through file cabinets, pinching paperwork, and pilfering devices like smartphones and flash drives
Competition Matters

You can’t certify substantial compliance with just a “Partial Log”

D. Bruce Hoffman, Acting Director, Bureau of Competition
In order to reduce the burden associated with submitting detailed information for every document withheld on a claim of privilege, the Bureau has established an optional two-step privilege log process