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Business Blog

Look who’s covered: the amended TSR and tech support scams

Date
Tech support scams can happen to anyone: small business owners, your employees, and family members — especially those over 60, according to reports to the FTC. These scams usually happen when someone...

Superior Servicing, LLC., FTC v.

The Federal Trade Commission has stopped a scheme that allegedly bilked millions of dollars out of consumers burdened with student loan debt by pretending to be affiliated with the U.S. Department of Education in violation of the FTC’s Impersonation Rule, collecting illegal advance fees, and making other deceptive claims.

The U.S. District Court for the District of Nevada entered a temporary restraining order on November 22, 2024 and a preliminary injunction against corporate defendant Superior Servicing on December 6, 2024.  

The Federal Trade Commission filed an amended complaint adding corporate defendants Sunrise Solutions USA LLC, Alumni Advantage LLC, Student Processing Center Group LLC, SPCTWO LLC, Accredit LLC and individual defendants Eric Caldwell and David Hernandez. 

Type of Action
Federal
FTC Matter/File Number
X250009
Docket Number
2:24-cv-02163-GMN-MDC
Case Status
Pending
Nov12

Identity Theft and College Students

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Identity theft can happen to anyone — even college students. Do your students know what to do if someone steals their personal or financial information? Join the National Student Employment...

Qargo Coffee, Inc., et al., FTC v.

The Federal Trade Commission has taken action against coffee shop franchise Qargo Coffee and its founders for failing to disclose critical information required by the Franchise Rule, including one founder’s ties to burger franchise BurgerIM, leaving prospective franchisees in the dark when deciding whether to invest in the franchise.

In its complaint, the FTC alleged that Qargo and founders Mark Bastorous, Bernadette Bastorous, and Samir Shenouda violated the FTC’s Franchise Rule—the agency’s second case in recent years alleging violations of the Franchise Rule.

Under proposed order, the company and its founders are required to pay $30,000, provide franchisees the right to rescind contracts, and void noncompete agreements.

Type of Action
Federal
Docket Number
1:24cv23978
Case Status
Pending
Jan07

Office Hours for Librarians - January 7, 2025

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The FTC partners with libraries across the country to share free resources on how to spot, avoid, and report scams Got questions about a consumer protection topic? Want to brainstorm about programming...
Nov07

Office Hours for Librarians - November 7, 2024

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The FTC partners with libraries across the country to share free resources on how to spot, avoid, and report scams. Got questions about a consumer protection topic? Want to brainstorm about...
Oct23

How to Help Your Library Patrons Avoid Holiday Scams

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The holiday shopping season is just around the corner, and scammers will be shopping, too: looking for people to separate from their money. Join the Federal Trade Commission (FTC) and the Association...