Did you get a notice about the FTC’s settlement with Avast? You may be eligible for a payment.
Starting on February 24, 2025, the FTC will send email notices to 3,690,813 people who bought antivirus software from Avast and may be eligible for a payment.
If you got an email with a claim number, then you can apply for a payment online at www.avastsettlement.com/file-a-claim.
What was the settlement about?
Avast paid money to settle charges brought by the FTC. According to the FTC, Avast collected and sold users’ information to third parties without users’ consent. Now, the FTC is reaching out to users affected by Avast’s privacy failures.
Am I eligible to apply for a refund?
You may apply for a payment if you bought antivirus software from Avast between August 2014 and January 2020.
We sent emails with Claim IDs to people who are eligible to apply. If you are eligible to apply for a payment, you will get an email notice between February 24, 2025 and March 7, 2025.
If you need help filing a claim, call the refund administrator at 1-866-290-0165.
How do I apply for a payment?
Apply online at www.avastsettlement.com/file-a-claim.
If you need help with your claim, please call the refund administrator at 1-866-290-0165.
What is the deadline to apply for a payment?
To be eligible, you must file a claim by June 5, 2025.
How much will my payment be?
Your payment amount will depend on several factors, including how many people file a claim.
When will I get my payment?
We expect to mail payments in 2026. We don’t have a mailing date yet for payments. We will update this page when we have more information.
Where can I get help or find more information?
For more information or help with your claim, please call the refund administrator at 1-866-290-0165.