Last Updated
Case Status
Pending
Federal Trade Commission, Plaintiff, V. Doxo, Inc. a Corporation, Steve Shivers, Individually and as an Officer of Doxo, Inc., and Roger Parks, Individually and as an Officer of Doxo, Inc., Defendants.
Case Summary
The Federal Trade Commission is taking action against bill payment company Doxo and two of its co-founders, charging that the company uses misleading search ads to impersonate consumers’ billers and deceptive design practices to mislead consumers about millions of dollars in junk fees they tacked on to consumers’ bills.
The complaint alleges that Doxo, its CEO and co-founder Steve Shivers, and its vice president and co-founder Roger Parks, have known from years of internal surveys and complaints from tens of thousands of consumers and hundreds of billers of the harms their business model caused consumers and have still failed to correct their unlawful actions.