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Business Blog

They give love a bad name

Lesley Fair
Just in time for Valentine’s Day, the FTC staff released a Data Spotlight highlighting the category of scam with the highest amount of reported financial loss among complaint categories the FTC uses
Business Blog

New date for FTC workshop on ticket sales

Lesley Fair
You won’t need a ticket, but you will need to mark your calendar for June 11, 2019. That’s the new date for That’s the Ticket, an FTC workshop about online ticket sales. The workshop – originally
Data Spotlight

Romance scams rank number one on total reported losses

Emma Fletcher
People looking for romance are hoping to be swept off their feet, not caught up in a scam. But tens of thousands of reports in Consumer Sentinel show that a scam is what many people find. In 2018
Business Blog

Cybersecurity for small business: Email authentication

Andrew Smith, Director, FTC Bureau of Consumer Protection
As a business person, you know about phishing, of course. At first glance, the email looks like it comes from a recognized company, complete with a familiar logo, slogan, and URL. But it’s really from
Business Blog

The Masked Ringer

Lesley Fair
Some forms of masquerading are just good clean fun. Consider The Masked Singer, a surprise TV hit in which a panel of celebrities tries to guess the identity of other celebrities who sing karaoke
Business Blog

Cybersecurity for small business: Vendor security

Andrew Smith, Director, FTC Bureau of Consumer Protection
Not many small businesses do business these days without the services of third-party vendors, some of whom have access to your company’s sensitive information. Even if you run a tight cybersecurity
Business Blog

Cybersecurity for small business: Tech support scams

Andrew Smith, Director, FTC Bureau of Consumer Protection
An employee gets a phone call, pop-up, or email warning about a problem with the office computer. In an effort to be helpful – or perhaps concerned they clicked on something that caused the glitch –
Business Blog

Data security hearings start today: Watch the webcast

Lesley Fair
You’ve probably been following the FTC Hearings on Competition and Consumer Protection in the 21st Century. The next two days of hearings – Tuesday, December 11th, and Wednesday, December 12th – will
Business Blog

Cybersecurity for small business: Business email imposters

Andrew Smith, Director, FTC Bureau of Consumer Protection
When cyber crooks send messages trying to trick people into disclosing passwords or account information, they often mimic a recognizable email address to make it look like it’s coming from a trusted
Business Blog

Everybody comment now?

Lesley Fair
Willing to wager there’s no plausible connection between 90s dance group C + C Music Factory and the FTC’s just-announced request for public comment about the Red Flags Rule and the Card Issuers Rule
Data Spotlight

New twist to grandparent scam: mail cash

Emma Fletcher
In 2018, the Consumer Sentinel Network has seen a striking increase in the median dollar amount that people 70 and over are saying they lost to fraud. Digging into the data, we found some common
Business Blog

Cybersecurity for small business: Phishing

Andrew Smith, Director, FTC Bureau of Consumer Protection
Phishing scammers have gotten more sophisticated. They still send out mass emails asking consumers for credit card numbers or bank account information. But they’re also targeting small businesses by
Business Blog

Talking turkey

Lesley Fair
Whether it’s a spare can of cranberry sauce or an extra turkey platter, thoughtful Thanksgiving hosts make contingency plans for the holiday. This year, if the dinner discussion veers into