FTC sends payments to people who paid for computer repair services
On March 13 and 14, 2025, the FTC will send 736,375 PayPal payments totaling more than $25.5 million to people who paid for computer repair services from tech support companies Restoro and Reimage.
The FTC sued Restoro and Reimage, and the companies paid money to settle. According to the lawsuit, these companies used misleading online ads and fake Microsoft Windows pop-up screens to scare people into paying for computer repair services. They claimed to find viruses and other problems – even when that wasn’t true.
The FTC is now using the money from the settlement to provide refunds to eligible Restoro or Reimage customers.
If you are eligible for a payment, you will get an email from no-reply@consumersentinel.gov between March 10, 2025, and March 13, 2025.
If you get a PayPal payment, please accept it within 30 days.
You can find answers to common questions about FTC refund payments on our FAQ page. If you have any other questions, please call the refund administrator at 1-844-590-1102.