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When consumers need to purchase funeral goods and services, they are likely to be emotional and focused on something other than employing their best consumer skills, even though the purchase could...
States staff view that discount packages may not discount the basic services fee, that fees for washing and disinfection may not be charged unless required by applicable law, and discusses how fees...
Concludes that the basic services fee may not be discounted; that consumers may add additional items to direct cremation, immediate burial, and forwarding and receiving remains without necessarily...
The Funeral Rule requires providers of funeral goods and services to give consumers itemized lists of funeral goods and services that not only state price and descriptions, but also contain specific...
Opines that refusal to accept a funeral because the family has purchased a third-party casket, and refusal to accept delivery of a third-party casket would be funeral rule violations.
Appended to International Harvester Co., 104 F.T.C. 949, 1070 (1984). See 15 U.S.C. § 45(n). The Honorable Wendell H. Ford Chairman, Consumer Subcommittee Committee on Commerce, Science, and...
When consumers have questions about a company’s services, they often pick up the phone and call. It’s no different when consumers must select a funeral home to handle a loved one’s final arrangements...
There’s a new scheme that involves imposters preying on people who are grieving the loss of a loved one. The imposters pretend to be from the funeral home and say that, unless the family pays more...
Business Before the Commission: Advance Notice of Proposed Rulemaking on Junk Fees, Advance Notice of Proposed Rulemaking on Fake Reviews and Endorsements, Advance Notice of Proposed Rulemaking on the...
If your business sells funeral goods and services, you probably know that the FTC Funeral Rule requires funeral providers to give itemized price lists to consumers. To help ensure that you know what...
The FTC has extended the public comment periods as part of the regulatory review of the Funeral Rule and Endorsements Guides. Because the Coronavirus crisis may affect commenters’ ability to file by...