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We create and enforce rules to address unfair methods of competition and to carry out the laws that protect consumers from deceptive and unfair business practices in particular industries, such as telemarketing.   We also create guides to inform marketers what kinds of advertising claims would mislead consumers so they can avoid making those claims.

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Rules

Advertising of Warranties and Guarantees

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The Advertising of Warranties and Guarantees Guides help advertisers avoid unfair or deceptive practices in the advertising of warranties and guarantees. The Guides provide examples of disclosures...
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Rules

Holder in Due Course Rule

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The Preservation of Consumers’ Claims and Defenses [Holder in Due Course Rule], formally known as the "Trade Regulation Rule Concerning Preservation of Consumers' Claims and Defenses," protects...
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Rules

Military Credit Monitoring Rule

The Military Credit Monitoring Rule requires the nationwide consumer reporting agencies (CRAs) to provide free electronic credit monitoring services for active duty military consumers. The rule...
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