MilConsumer Blog Feed

According to reports in the FTC’s Consumer Sentinel database, text message scams took consumers for $330 million in 2022. The latest Consumer Protection Data Spotlight focuses on this form of fraud. With reported losses more than doubling in 2021 and nearly five times what people reported in 2019, would you be able to spot the five most common text message scams? What about your employees? First, some background about what may be behind the...

Care About COPPA Compliance may not be the coolest Xbox gamertag, but an FTC action against Microsoft for alleged violations of the Children’s Online Privacy Protection Act Rule suggests it might be a good choice nonetheless. Filed by the Department of Justice on the FTC’s behalf, the $20 million proposed settlement will require Microsoft to bolster privacy protections for kids who use its Xbox gaming system. The order also makes it clear that...

“Stop it!” Moms and Dads may have to repeat that instruction to their kids, but when parents said it to Amazon in an effort to get the company to delete children’s voice data obtained through its Alexa voice assistant, Amazon should have honored those requests immediately. But according to a complaint filed by the Department of Justice on the FTC’s behalf, Amazon responded by deleting files in some databases while maintaining them elsewhere –...

Many consumers who use video doorbell and security cameras want to detect intruders invading the privacy of their homes. Consumers who installed Ring may be surprised to learn that according to a proposed FTC settlement, one “intruder” that was invading their privacy was Ring itself. The FTC says Ring gave its employees and hundreds of Ukraine-based third-party contractors up-close-and-personal video access into customers’ bedrooms, their kids’...

Love at first sight may (or may not) be a real thing, but when it comes to investing your money, it’s unwise to fall for a franchise without first subjecting it to tough-minded scrutiny. The third in the FTC’s Franchise Fundamentals blog series walks through an essential part of that evaluation: an in-depth review of the Financial Disclosure Document (FDD) required by the FTC’s Franchise Rule. You must receive the Franchise Disclosure Document at...

Educational technology hasn’t totally overtaken chalk dust and penmanship, but ed tech certainly has found its way into schools. A proposed settlement with Edmodo, LLC, alleges the ed tech company violated the Children’s Online Privacy Protection Act Rule and the FTC Act by collecting personal information from school kids without their parents’ consent, using that data for advertising purposes, and unfairly requiring schools and teachers to...

The Health Breach Notification Rule has been in place since 2009. Given the pace of innovation, that seems like a century in tech years. Since then, we’ve seen an explosion in the popularity of health apps, fitness trackers, and other health-related monitors. To keep up with technological developments and evolving business practices, the FTC is proposing changes to the Rule and welcomes your comments. The Health Breach Notification Rule applies...

Experts, advocates, and law enforcers are meeting at the FTC today to offer fresh perspectives on recyclable claims in advertising. Convened as part of the agency’s ongoing regulatory review, Talking Trash: Recyclable Claims and the Green Guides begins at 8:30 AM Eastern Time. Watch from the webcast link that will go live a few minutes before the start time. The FTC is leaving the public record open until June 13, 2023, so you can offer your...

As Emelia asked in Act V of Comedy of Errors, do “mine eyes deceive me?” Sorry to get all Shakespearean, but our eyes (and face, fingerprints, etc.) can reveal a lot of information about us – data that can be misused in deceptive or unfair ways. The FTC just issued a Policy Statement on Biometric Information and Section 5 of the Federal Trade Commission Act and it’s a must-read for businesses. The increasing use of consumers’ biometric...

The eyes have it as the FTC hosts a workshop today, A Clear Look at the Eyeglass Rule, as part of its regulatory review of the Rule. Panelists will focus on proposed changes to the Eyeglass Rule and you can watch the discussion as it’s happening from the webcast link, which will go live minutes before the 9:00 AM ET start time. In addition, if you have feedback based on the topics discussed at the workshop, the FTC is leaving the public record...