Time for a ROSCA recap: FTC says “risk free trial” was risky – and not free
Like the three sides of a triangle, ROSCA – the Restore Online Shoppers’ Confidence Act – has three basic compliance requirements for online sellers who enroll consumers in continuity plans, often known as negative options. The law bans online negative options unless the seller: 1) clearly discloses all material terms of the deal before obtaining a consumer’s billing information; 2) gets the consumer’s express informed consent before making the charge; and 3) provides simple mechanisms for stopping recurring charges. An FTC lawsuit alleges that online negative options used by San Diego-based Triangle Media Corporation didn’t give consumers a square deal.