Blog

So we went used car shopping recently – the FTC and 12 other law enforcement agencies. We visited 94 dealerships in 20 cities across the country. Yes, we saw some low-mileage cream puffs, but that’s not what we were in the market for. We wanted to see if dealerships were displaying the revised Buyers Guide required as of January 28, 2018. The results proved interesting. According to the FTC’s Used Car Rule, dealers must display the Buyers Guide...

When the legendary Patti Page sang, “How much is that doggie in the window?” she couldn’t have guessed that six decades later, the answer might depend on whether a consumer buys or leases a pet. Today, when purebred and designer pets can fetch prices in the thousands of dollars, many pet stores and breeders offer customers the option of taking home – right away – the pets that tug at their heartstrings, even if the price is more than they can...

The scheme started with a Craigslist ad for a rental property and ended with a $5.2 million judgment for violations of the FTC Act, the Restore Online Shoppers’ Confidence Act, the Fair Credit Reporting Act, and the Free Annual File Disclosures Rule. For a deep dive into FTC fundamentals, read the opinion granting the FTC’s Motion for Summary Judgment against Credit Bureau Center. For consumers browsing Craigslist, ads for a rental apartment in a...

Like the three sides of a triangle, ROSCA – the Restore Online Shoppers’ Confidence Act – has three basic compliance requirements for online sellers who enroll consumers in continuity plans, often known as negative options. The law bans online negative options unless the seller: 1) clearly discloses all material terms of the deal before obtaining a consumer’s billing information; 2) gets the consumer’s express informed consent before making the charge; and 3) provides simple mechanisms for stopping recurring charges. An FTC lawsuit alleges that online negative options used by San Diego-based Triangle Media Corporation didn’t give consumers a square deal.

About 1.3 million Americans are active duty servicemembers. Another 800,000 are in the Reserves and nearly 20 million are military veterans. That means most companies are very likely to employ or do business with the military community. During Military Consumer Month, you can help the FTC and our partners empower military personnel and their families to avoid crooks. This year’s focus is on fighting imposter scams. That’s when con artists...

A proposed FTC settlement with California-based employee training company ReadyTech Corporation reminds businesses that if you make claims about EU-U.S. Privacy Shield participation, you have an obligation to live up to those promises. The case also serves as further confirmation of the FTC’s commitment to the framework. Privacy Shield gives companies a way to transfer personal data from the EU to the United States, consistent with EU data...

The FTC has been issuing warnings to industry members for years to stay miles away from phantom debt collection – the practice of pressuring people to pay debts they don’t owe. Don’t collect phantom debts. Don’t traffic behind the scenes in questionable portfolios. And definitely don’t buy or sell portfolios known to be bogus. The FTC and the New York Attorney General’s Office have filed a lawsuit alleging that Buffalo-based Hylan Asset...

An important aspect of the FTC’s Premerger Notification Program is the granting of early terminations. Any person filing an HSR form may request that the waiting period be terminated before the statutory waiting period expires, allowing the parties to consummate their deal. Such a request for “early termination” (ET) is granted only if both the FTC and Department of Justice Antitrust Division complete their review and determine not to take any...

The Cubs are in Los Angeles and the White Sox have the day off, but there’s still a lot happening in Chicago today. The FTC’s workshop Decrypting Cryptocurrency Scams is set to start at 1:00 PM Central Time at DePaul University. Speakers will explore how scammers are exploiting the interest in cryptocurrencies and what can be done to protect and empower consumers. Can’t make it to the Loop Campus this afternoon? A few minutes before the event...

If you’re in a small business, you probably need a way for people to pay you – and ways to lower your costs. Scammers have been working both of those angles, promising businesses that they can save on leases of credit card processing equipment. They’ve also been promising that businesses can cancel any time. But is that what happens? In a word, no. Businesses can end up paying thousands to lease equipment that would have cost only a few hundred...