Tag: Consumer Protection

Finalizing an order prohibiting Mobilewalla from unlawfully tracking and selling sensitive location data from users.

The Federal Trade Commission has obtained proposed orders against the operators of a wide-ranging scheme known as “The Sales Mentor” that made millions by falsely promising consumers that they could make big money from telemarketing sales.

The defendants have agreed to proposed court orders that would require them to pay a total of $1 million for consumer refunds.

In a federal court complaint, the FTC charged the Tennessee-based group of companies, their owners, their officers, and a former sales director with deceiving consumers to pay hundreds or even thousands of dollars for supposed telemarketing training programs that rarely, if ever, delivered on what was promised. In addition, the FTC said the companies continued to make deceptive earnings claims even after they received the FTC’s Notices of Penalty Offenses on money-making opportunities and on endorsements and testimonials warning them that such conduct is illegal.

In January 2025, the FTC sent more than $960,000 in refunds to consumers who paid a job scheme known as “The Sales Mentor” that, according to the FTC, falsely promised consumers that they would make big money from telemarketing sales.  

In January 2025, the FTC sued Florida-based Evoke Wellness, LLC and Evoke Health Care Management and their officers Jonathan Mosley and James Hull for using a combination of deceptive Google search ads and telemarketing to masquerade as other substance use disorder treatment providers. 

Announcing settlement with IntelliVision Technologies over allegations that the company made false claims about its AI-powered facial recognition software.

FTC finalized order against IntelliVision Technologies Corp., settling allegations that the company made false, misleading, or unsubstantiated claims that its AI-powered facial recognition software was free of gender or racial bias.

The FTC alleged that Facebook violated its privacy promises to consumers and subsequently violated a 2012 Commission order.

The Federal Trade Commission is taking action against tax preparation company H&R Block for unfairly deleting consumers’ tax data and requiring them to contact customer service when they downgrade to more affordable online products, and deceptively marketing their products as “free” when they were not free for many consumers. These practices cost consumers time and money.

A proposed FTC settlement would stop H&R Block from unfairly requiring consumers seeking to downgrade to a cheaper H&R Block product to contact customer service, from unfairly deleting users' previously entered data and from making deceptive claims about “free” tax filing.

The tax-filing company has agreed to a proposed settlement that will require the company to make a number of changes for the 2025 tax filing season in addition to longer-term changes. The settlement would also require the company to pay $7 million to the FTC to be used to redress consumers harmed by the company’s unlawful practices.

In January 2025, The Federal Trade Commission finalized an order requiring the tax preparation company H&R Block to make a number of changes for the 2025 tax filing season in addition to longer-term changes. The settlement also requires the company to pay $7 million to be used to compensate consumers harmed by the company’s unlawful practices.

In August 2021, the FTC and the Georgia Attorney General’s Office sued the co-founders of the Stem Cell Institute of America for marketing stem cell therapy to seniors nationwide using bogus claims that it is effective in treating arthritis, joint pain, and a range of other orthopedic ailments. In January 2025 the FTC and AG’s Office announce two court orders in their favor settling the complaint and barring the company from the allegedly illegal conduct. 

In January 2025, the FTC sent more than $49,000 in refunds to consumers who paid a sham mortgage relief operation that told financially distressed homeowners it would help get their mortgages modified, but instead effectively stole their mortgage payments.  

The Federal Trade Commission, along with the New York Attorney General, are taking action against gig economy company Handy Technologies for making a broad array of deceptive claims about how much money workers on its platform could earn.

The complaint charges that Handy, which currently does business as Angi Services, has peppered its advertisements with earnings claims that don’t reflect the reality for the overwhelming majority of workers on the platform. The complaint also charges that Handy has failed to clearly disclose fees and fines that have led to millions of dollars being withheld from workers.

Under the terms of a proposed settlement order, Handy would be required to turn over $2.95 million to be used to provide refunds to harmed workers, and make substantial changes to ensure that workers give clear consent to any fees charged by the company and that the company gives workers clear direction about how to avoid fines.