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It can be one of the biggest expenditures a consumer makes. It’s a uniquely sensitive transaction. And it’s covered by an FTC Rule. We’re talking about funerals and the FTC has just announced that as part of its ongoing regulatory review process, it’s taking another look at the Funeral Industry Practices Rule . In effect since 1984 and last amended in 1994, the Funeral Rule is designed to protect consumers from deception and unfairness. In...

Top picks, star ratings, in-depth reviews. Many consumers don’t buy anything without consulting third-party review sites or checking out the opinions of other customers. But how often are those ratings the product of buying and selling between the “independent” site and companies willing to pay for better play? And are those reviews really from satisfied customers or are they from employees acting on instructions to stuff the ballot box with five...

We know you’re busy with the business of your business. But we’re hoping for an hour of your time. Why? It’s tax season and tax identity thieves, government imposters, and cyber criminals are out in force. Find out how to help thwart them so you can keep focused on your bottom line. On Tuesday, February 4, join a free webinar, “ Protecting Sensitive Business and Customer Information: Practical Data Security Practices for Your Business.” Hear from...

When Congress passed the Hart-Scott-Rodino Antitrust Improvements Act of 1976, it created minimum dollar thresholds to limit the burden of premerger reporting. In 2000, it amended the HSR statute to require the annual adjustment of these thresholds based on the change in gross national product. As a result, reportability under the Act changes from year to year as the statutory thresholds adjust. The PNO fields many questions about the upcoming...

We usually wouldn ’ t suggest you read someone else ’ s mail, but FTC staff just sent letters to 19 providers of VoIP telephone services and the underlying message about the breadth of liability for consumer protection violations is relevant to other businesses. In many contexts, VoIP offers substantial benefits to consumers. But when it comes to robocalls and deceptive telemarketing pitches, VoIP can be a fraudster’s best friend. That’s because...

I am pleased to announce several management changes in the Bureau of Competition. While Michael Moiseyev is on detail, Dan Zach is serving as Acting Assistant Director for the Mergers I Division. Dan has served as Deputy Assistant Director of Mergers I since 2012 , and he recently was lead counsel in the Commission’s successful challenge to the consummated merger between Otto Bock and Freedom Innovations. Lynda Lao is currently serving as Acting...

You Don't Say: An FTC Workshop on Voice Cloning Technologies convenes today, January 28, 2020, at 12:30 ET to consider the consumer protection implications of voice cloning technologies. If you aren’t able to attend in person, watch the webcast to hear what experts on the subject are saying. A LIVE WEBCAST link will activate just before the start time. In addition, FTC staff will be tweeting from @FTC using the hashtag #voicecloningFTC.

When people report scams, deceptive practices, or identity theft, the FTC and other members of the Consumer Sentinel Network regularly use that data for law enforcement purposes. But now we’re examining the information in innovative and interactive ways – and you can, too. The FTC just produced a video featuring Paul Witt, the Bureau of Consumer Protection’s Sultan of Stats. Give Paul two minutes and he’ll walk you through how to use the FTC’s...

Have you had this experience? You hear about a remarkable innovation, but before you can finish the phrase “That’s amaz . . . .” you’ve already jumped ahead to the questions and concerns it raises. That’s how many people are responding to voice cloning – emerging technologies that let users make near-perfect reproductions of a person’s voice. It’s also the subject of You Don’t Say: An FTC Workshop on Voice Cloning Technologies , scheduled for...

The new year has just begun, but the FTC already has delivered its answer to the annual question: Should old acquaintance be forgot and never brought to mind? The answer? If you’re a past defendant in an FTC case, the FTC won’t forget you. Today, the FTC announced two related law enforcement actions naming business opportunity promoter Jay Noland and several co-defendants. Twenty years ago, the FTC sued Noland and others for operating an online...