MilConsumer Blog Feed

Fundraiser Outreach Calling’s telephone pitches were persuasive. Generous Americans opened their hearts and wallets to fund personal care packs for hospitalized veterans, support services for women with breast cancer, “financial assistance for families of officers killed in the line of duty,” and other charitable programs – or so they thought. According to a lawsuit filed by the FTC and the Attorneys General of New York, Virginia, Minnesota, and...

In a lawsuit filed earlier this year, the FTC alleged that Online Trading Academy made unsubstantiated mega-bucks promises about their purported investment training programs. According to the complaint – and the defendants’ own data – for most OTA customers, the only time they saw big money was as it flew out of their hands and into the defendants’ pockets. Under the terms of a settlement , OTA founder Eyal Shachar and others will pay millions...

“Take out” takes on a whole new meaning when it involves your data. Consumers and industry members are giving more thought to the issue of data portability – the ability of consumers to move data (such as emails, contacts, calendars, financial information, health information, favorites, friends, or content posted on social media) from one service to another or to their own files. That’s the topic of a September 22, 2020, virtual event, Data To Go...

“Take out” takes on a whole new meaning when it involves your data. Consumers and industry members are giving more thought to the issue of data portability – the ability of consumers to move data (such as emails, contacts, calendars, financial information, health information, favorites, friends, or content posted on social media) from one service to another or to their own files. That’s the topic of a September 22, 2020, virtual event, Data To Go...

Etymologists – the word origin people – trace “franchise” back to a mash-up of French terms meaning both “forthright expression” and “membership.” Five hundred years later and those two concepts remain intertwined in the FTC’s Franchise Rule. Join us virtually on November 10, 2020 , as we host an online public event, Reviewing the Franchise Rule: An FTC Workshop . In place since 1978, the goal of the Franchise Rule is to provide people thinking...

Last year the FTC and the Utah Division of Consumer Protection sued Nudge, LLC , and related companies and individuals, alleging they used bogus money-making claims to lure people into buying real estate training programs – a scheme the two agencies say ultimately took consumers for more than $400 million. Soon after that, the parties entered into a stipulated preliminary injunction. The latest development in the case is that the FTC is seeking...

Online subscription services can be a convenience for consumers and a boon for business – especially now that so many people are shopping from home. But under the law, companies have an obligation to explain the details of the deal up front, clearly disclose any automatic renewal terms, get consumers’ express consent before billing, and offer simple ways to cancel. The FTC just announced a $10 million settlement with online learning company...

Tenth anniversaries are traditionally for tin. So we’re commemorating the tenth anniversary of the FTC’s Bureau of Consumer Protection Business Center and Business Blog by doing some tin -kering that regular readers may have noticed. (Sorry. After a decade, the wordplay is second nature.) Take a quick look at the BCP Business Center and you’ll see it’s undergone some renovations. Front and center now are direct links to our primary topics...

If you have kids in school, there’s a good chance they’re kicking off their school year . . . in your living room. All the while, you’re connecting with clients, taking meetings, and making sales from a carved out corner at home. The start of a new school year is a good time to double-check your online set-up to make sure the kids can take their classes while you take care of business. Here are a few things to check or consider. Secure your...

Every day, the FTC is collecting data, watching the numbers, and spotting the trends. We’re also spreading the word about COVID-19-related scams that target consumers and businesses. Because the more you know about what’s happening, the easier it will be to protect yourself and others from these scams. So far, we have gotten more than 175,000 COVID-19-related reports about fraud, identity theft, Do Not Call, and other consumer protection problems...