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Keeping Your Privacy Enhancing Technology (PET) Promises

Simon Fondrie-Teitler, Office of Technology
A look into multi-party computation and oblivious proxies The landscape of digital privacy is constantly evolving as companies and researchers implement new methods to enhance user privacy. For example, browsers are removing third party cookie functionality and mobile operating systems are integrating more transparency and user controls over data collection. “Privacy enhancing technologies” (PETs), such as end-to-end encryption, are a broad set...

Three ways your business can mark Identity Theft Awareness Week

Lesley Fair
January 29th kicks off 2024’s Identity Theft Awareness Week, but consumer-conscious companies promote identity theft awareness – and prevention – 52 weeks a year. As the FTC, federal and state agencies, consumer groups, and others sponsor events across the country and online, here are three things your business can do to promote identity theft awareness to customers, employees, and members of your community.

When consumers call funeral homes: FTC undercover sweep suggests seven compliance points for industry members

Lesley Fair
When consumers have questions about a company’s services, they often pick up the phone and call. It’s no different when consumers must select a funeral home to handle a loved one’s final arrangements. Telephone inquiries are particularly important for people who are grieving a loss or making arrangements for a loved one in a different city. That’s why the Funeral Rule requires funeral homes to provide accurate price information over the phone. The results of an undercover FTC phone sweep suggests that some providers would benefit from a compliance refresher – especially when it comes to how they handle telephone inquiries.

Tick, Tick, Tick. Office of Technology’s Summit on AI

The Office of Technology
The launch of OT coincided with another type of technology’s rapid growth: Artificial Intelligence. And, on January 25th, OT will hold the FTC Tech Summit on AI to lead discussions among individuals with a diverse set of perspectives across academia, industry, civil society organizations, and government agencies. These conversations will cover AI across the layers of the technology stack—from computer microprocessors and cloud infrastructure to data and models to consumer applications.

Slack, Google Chats, and other Collaborative Messaging Platforms Have Always Been and Will Continue to be Subject to Document Requests

It should come as no surprise that companies and individuals that knowingly possess documents and information that may be relevant to an antitrust investigation must maintain that information under federal law and Commission rules. The responsibility to preserve documents exists across all types of media. As workplaces have evolved, so too have the means by which workers communicate and collaborate. In many of today’s companies, hard-copy...

AI Companies: Uphold Your Privacy and Confidentiality Commitments

Staff in the Office of Technology
Data is at the heart of AI development. Developing AI models can be a resource intensive process, requiring large amounts of data and compute, [1] and not all companies have the capacity to develop their own models. Some companies, which we refer to as “model-as-a-service” companies in this post, develop and host models to make available to third parties via an end-user interface or an application programming interface (API). For example, a...

A job scam that college students – and your HR team – need to know about

Lesley Fair
If you’ll be seeing college-age relatives over the holidays, warn them about a variation on the “job interview” scam that students looking for summer or permanent employment have reported to us. And warn your human resources staff that crooks may be misusing your company name as part of the scheme. Virtual job scams are nothing new, but they’ve taken a personal – and persuasive – turn. College students report they’ve been contacted on social...

Interoperability, Privacy, & Security

Staff in the Office of Technology and the Bureau of Competition
In the face of concerns about anticompetitive conduct, companies may claim privacy and security reasons as justifications for refusing to have their products and services interoperate with other companies’ products and services. As an agency that enforces both competition and consumer protection laws, the Commission is uniquely situated to evaluate claims of privacy and data security that implicate competition. There are important benefits to...

Elevating the Voices of Creative Professionals: Report & Quote Book

The Office of Technology
“Not all voice actors are celebrities or well-known voices,” said Tim Friedlander, President of the National Association of Voice Actors and voice of CBS’s Professional Bull Riders. “Most are blue collar, working class voice actors who are working 40 plus hours a week. Over 60% of the voice actors are located outside of LA and New York. We’re not anti-tech or anti-AI, as many have said before.” There are many perspectives on generative AI...