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Business Blog

Nixing the Fix report explores consumer repair issues

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Consumers looking to get their products repaired at independent repair shops or with some DIY often find themselves in a fix. Nixing the Fix: An FTC Report to Congress on Repair Restrictions examines...
Business Blog

Lights up for the FTC’s Dark Patterns workshop

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What’s that illumination you see just ahead? It’s the FTC’s virtual workshop Bringing Dark Patterns to Light, beginning this morning at 10:30 Eastern Time. You can watch the webcast from a link on the...
Business Blog

Holding fast to the protections of the Holder Rule

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The FTC’s long-standing Holder Rule requires businesses to include a special notice in credit contracts that gives consumers certain protections. Today, a Staff Note reiterates the Commission’s...
Business Blog

Asking for your insights into digital dark patterns

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Have you marked your calendar for April 29, 2021, to attend Bringing Dark Patterns to Light: An FTC Workshop? The virtual event will examine digital “dark patterns,” potentially deceptive or unfair...
Business Blog

A look back at post hoc analysis

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People who claim that hindsight is 20/20 probably weren’t talking about the post hoc evaluation of clinical testing. That’s an alleged flaw the FTC challenged in purported substantiation submitted by...
Business Blog

A word to landlords about eviction moratoriums

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According to a recent CFPB report, the pandemic has left more than 8.8 million consumers behind on their rent. Tenants at risk of homelessness are disproportionately people of color, primarily Black...
Business Blog

Fighting discrimination in the credit marketplace

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Equal access to credit based on non-discriminatory criteria is an essential component of economic opportunity and a fair marketplace. The Equal Credit Opportunity Act prohibits creditors from denying...
Business Blog

In hindsight: 2020

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This time last year, we all were adjusting to a new normal. As the pandemic took hold, the FTC kicked into high gear on COVID-19-related issues, while continuing its work on other fronts, too. The...
Business Blog

Avoid mixed signals when advertising antennas

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Many consumers experience sticker shock when they total up what they pay each month for television, add-on channels, satellite programming, streaming services, and the vast array of other content they...
Business Blog

Business owners: Scams will follow new rescue plan

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The pandemic is still taking a toll on your customers, your employees – and your business. The new American Rescue Plan, just signed into law, gets the ball rolling to help out on many people’s...
Business Blog

Those three other little words

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Consider those three little words that many people long to hear. “I love you?” No. This is the Business Blog and that would be weird. We’re talking about “Made in USA.” A proposed FTC settlement –...