When companies sow deception, they often reap law enforcement. That’s the lesson of a $2 million civil penalty that Kubota North America Corporation will pay for allegedly violating the Made in USA Labeling Rule by falsely labeling replacement parts for its tractors and other agricultural equipment as “Made in USA.”
In addition to selling tractors and related farm machinery, Kubota sells replacement parts for its products. According to the FTC, since at least 2021, Kubota has labeled thousands of those parts as Made in USA when, in fact, they were imported from overseas. In addition, the FTC says that the company moved some its manufacturing to locations outside the United States and yet continued to label those products as Made in USA.
Count I of the complaint, which the Department of Justice filed on behalf of the FTC, charges Kubota with violating the FTC Act by falsely claiming that imported parts were made in the United States. Count II alleges that the company also violated the Made in USA Labeling Rule. The Rule, which took effect in 2021, prohibits marketers from labeling products as made in the United States unless: (1) “the final assembly or processing of the product occurs in the United States;” (2) “all significant processing that goes into the product occurs in the United States;” and (3) “all or virtually all ingredients or components of the product are made and sourced in the United States.”
The company can hardly claim to be surprised by the FTC’s long-standing Made in USA standard. In 1999, the FTC sued Kubota Tractor Corporation, alleging that the company falsely advertised that some of its tractors were “Made by Kubota in the U.S.A.” when certain models contained significant foreign parts. To settle that case, the company agreed not to promote products as Made in USA unless – among other things – “all, or virtually all, of the component parts of such product, or of all products in such product line, are made in the United States.” That order expired in 2019.
In addition to requiring Kubota North America to pay a $2 million civil penalty – the largest to date for a violation of the Made in USA Labeling Rule – the just-announced proposed settlement prohibits the company from making unqualified U.S.-origin claims for any product unless it can prove that the product’s final assembly or processing and all significant processing takes place in the United States and that all or virtually all components are made and sourced in the U.S. If the company chooses to make a qualified claim – a representation that includes limitations or caveats – that claim must include a clear and conspicuous disclosure about the extent to which the product is made with foreign parts, ingredients, components, or processing. The proposed order also specifies that if Kubota wants to say that a product is assembled in the United States, it must ensure that the item is last substantially transformed in the U.S., its principal assembly takes place here, and U.S. assembly operations are substantial.
The proposed settlement includes practical advice on cultivating truthful Made in USA claims for your products.
The Made in USA Labeling Rule has given the FTC an additional tool for plowing under deceptive representations. The FTC has been challenging misleading Made in USA claims for decades and will continue to use the FTC Act to protect consumers and honest businesses. But the civil penalty provision of the Made in USA Labeling Rule gives companies another reason – in Kubota’s case, two million more reasons – to comply with the law.
Made in USA claims require ongoing substantiation. According to the FTC, after Kubota moved its manufacturing for some replacement parts to other countries, it failed to update the labeling of those products to reflect that change. Companies’ manufacturing processes are rarely static. As you make modifications, make sure your advertising and labeling representations remain current.
The lessons of FTC law enforcement should last a lifetime. The 1999 order against Kubota was in place for 20 years, but the FTC says that it didn’t take long after the 2019 expiration of that order for the company to violate the law again. Even when an order is no longer in place, the wiser course of action is to build those compliance lessons into the DNA of your operations.
The FTC has more Made in USA resources for your business.
I purchased a Kubota 0turn 1011 machine the rod that puts the transmission in neutral easily bent it was so weak that I comm to them that the rod that engage the blade is so weak I told them that this metal rod was probably made in China they charged me I think it was $125 to fix it I have the receipt I’m a disabled vet I can’t afford to take this machines ack and forth to their shop.It went twice in a week and a half I think I’ve been had I’m not looking for an excuse just worried weather I will keep having a problem and having to fight them over bad possibly made in china equipment I was charged 10 or 11 thousand for this machine I’m down to 3500 dollars I’d love to get my money back and give them their machine back and put it down on a John Deere It only has 78 to 80 hours or what the gage records hardly use it
How do I know my recently purchased tractor was made in USA ?
In reply to How do I know my recently… by Ronald w olson
You don’t made in japan
What about all of the customers that have cheap spin off parts and go bad three years later. Who is going to pay for the new part,labor, transportation to get tractor to dealer and down cost of not being able to use it. 2 million is a spit in the bucket to them. Make it 200 and back track who got the cheap parts and replace the cheap parts with genuine Kabota parts. That is if 200 million would cover this corrupt situation.
In reply to What about all of the… by Brent Muecke
There should be a Class Action Law Suit for reimbursement to consumers. I have 4 Kubota Vehicles and most of the replacement parts failed premature!
thanks, very good for article.