Tuesday, October 13, 2020, 13:00–15:30 p.m. Central African Time (GMT+2)
Wednesday, October 14, 2020, 13:00-15:30 p.m. Central African Time (GMT+2)
The U.S. Federal Trade Commission and COMESA Competition Commission invite you to attend the Eleventh Annual African Consumer Protection Dialogue Virtual Conference, entitled “Protecting Consumers during the Pandemic and Beyond,” on October 13-14, 2020.
While this year's detailed in-person Eleventh Annual Conference is postponed, we are planning a shorter, virtual program to continue our mission in the wake of Covid-19.
The spirit of the program remains the same, consumer protection officials, stakeholders and thought leaders will again come together for meaningful Dialogue on the most salient issues impacting consumers.
The Conference will include invited speakers from African consumer protection and competition authorities, sectoral regulators, the U. S. Federal Trade Commission, The United Nations Conference on Trade and Development (UNCTAD), U.S. Product Safety Commission, Australia Competition and Consumer Commission, and civil society organizations, among others. This event is by invitation only and is not open to the public.
The agenda includes panels covering a range of topics with a nexus to the pandemic, including ecommerce, consumer remedies and redress, cross border cooperation, complaints trends, consumer education and business guidance, data privacy and product safety.
Colleagues are also invited to share consumer education and business guidance on topics with a nexus to the pandemic.
If you have any questions or comments please email AfricanDialogue@ftc.gov.
You may register for the conference at https://www.ftc.gov/registration-eleventh-annual-african-consumer-protection-dialogue-conference.
Agenda
Download agenda (PDF, 228 KB)
Consumer Education and Business Guidance Virtual Exhibits
Australia Competition and Consumer Commission
- ACCC Scamwatch
- Product Safety Australia
- ACCC and ACL Regulators Best Practice Guidance for the Travel Industry for COVID-19 related travel cancellations
- OECD Recommendation on Consumer Product Safety
COMESA Competition Commission
Eswatini Competition Commission
- Commission Article to the Media
- English Advertisement
- Newspaper Coverage on Inspections
- Social Media Poster
- Press Statement
- Interview at Kusile Breakfast Show
- Mbabane Town Council Notice Poster
Lesotho Ministry of Trade and Industry
Nigeria Federal Competition and Consumer Protection Commission
- Agency Website
- Guidelines on Competition and Consumer Protection During COVID-19 Pandemic
- FCCPC investigates Pharmacies over Price Gouging
- UNCTAD hails Nigeria on Consumer Protection during Pandemic
Seychelles Fair Trading Commission
South Africa National Consumer Commission
- Compliance with Lay-by agreements
- Compliance with prepaid certificates, credits and vouchers
- Compliance with regard to Country of Origin Labelling (COOL)
- Compliance with returns and refunds law
- South Africa – COVID Business Education Circulars
- South Africa Recall Guidelines
Zambia Competition and Consumer Protection Commission
- RUFEP School Club Posters
- Identifying Fake Job Postings (mp4)
- What to focus on in your loan application (mp4)
U.S. Federal Trade Commission
- FTC COVID-19 Website
- FTC Infographics
- FTC Videos
- Avoid Coronavirus Video Playlist
- FTC Financial Impact Website
- FTC Consumer Blog
- FTC Business Blog