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FTC goes to court to unravel robocalling net

Lesley Fair
Do you have one of those massive white boards that takes up the entire wall of your conference room? You may need it to follow the machinations that multiple defendants allegedly engaged in so they could bombard consumers with robocalls by the billions. (Yes, that’s with a “b.”) The FTC has gone to court to put a stop to their illegal activities. Filed in federal court in California, the FTC lawsuit alleges that defendant James Christiano and...

Operation Main Street targets scams against small business

Lesley Fair
Small business keeps America in business. But while you have your shoulder to the wheel and nose to the grindstone, it can be tough to keep an eye out for scammers. That’s why the FTC and law enforcement partners across the country have your back. Just one example is Operation Main Street: Stopping Small Business Scams, a coordinated initiative involving 24 civil and criminal actions against B2B fraudsters. In addition to ongoing litigation and...

Decoding Mobile Money Code’s deceptive earnings claims and CAN-SPAM violations

Lesley Fair
When it came to Mobile Money Code’s “system,” money was mobile all right. It traveled in a one-way direction from consumers to the pockets of the principals behind the get-rich-quick venture. That’s what the FTC alleged in a lawsuit filed against an international network of defendants. The FTC says they used affiliate marketing to promise that people would earn “60k a month on 100% autopilot,” but the typical consumer never got off the runway. In...

Decrypting cryptocurrency scams: What’s on the agenda?

Lesley Fair
It’s unfortunate, but it happens. First came cryptocurrency. Then came the cryptocurrency crooks. In the emerging cryptocurrency marketplace, what needs to be done to protect consumers from scams, schemes, and swindles? That’s the topic of a half-day workshop on June 25, 2018, in Chicago, and the FTC just announced the agenda. Decrypting Cryptocurrency Scams brings together federal and state law enforcers, consumer advocates, and industry members...

FTC alleges MOBE tells a whale of a tale with misleading money-making claims

Lesley Fair
The company’s name is MOBE – pronounced Mōb, not Moby – but according to a lawsuit filed by the FTC, the defendants tell quite a fish story to the consumers they hook with money-making promises. The nine corporations and three individuals named in the complaint sell “business education” products through web ads, direct mail, and live events. (MOBE stands for “My Online Business Education.”) The defendants claim to have a “simple 21-Step” system...

Online giving portals: What should you know?

Mike Atleson, Acting Assistant Director, Division of Consumer and Business Education, FTC
A common phrase in the world of charities is that there are many ways to give. Making an online donation is one way, and using an “online giving portal” is becoming a popular option. Check out our new articles – one for consumers and one for businesses – that describe these portals and what to consider before using them. Read the full articles for more information, but here are the basics: An online giving portal is a website that makes it quick...

Under COPPA, data deletion isn’t just a good idea. It’s the law.

Jared Ho
Buckling up in the car is a precaution parents take to protect themselves and their children. When it comes to the Children’s Online Privacy Protection Act, navigating the rules of the COPPA Road helps protect your business and the kids who visit your website or use your online service. Most companies are familiar with COPPA’s mandate to get parental consent up front before collecting personal information from children under 13. But there’s...

Western Union refund application deadline is May 31st

Lesley Fair
Chances are that people you know were duped by scammers and wired the money via Western Union between January 1, 2004 and January 19, 2017. This Thursday, May 31st, is the deadline for consumers to file claims to get money back from the FTC’s and the Department of Justice’s settlement with Western Union. Do your friends a favor and tell them about the deadline. While you’re at it, could you convey another important message about how to spot...

Coming Soon: what’s new in residential real estate brokerage competition?

Jessica Drake, Bureau of Competition
More than ten years ago, the FTC and the Department of Justice published a joint report outlining some concerns about impediments to competition in the residential real estate industry. At an upcoming June 5 workshop co-hosted by both agencies, a wide range of experts will explore what competition looks like today. When the 2007 report was issued, the internet was young, and innovative real estate agents had just begun to create “virtual office...

FTC says consumers struck out by deceptive business “coaching” pitches

Lesley Fair
Vision Solution Marketing and related defendants pitch services to prospective entrepreneurs and people looking to supplement their income. Among the defendants’ products is business “coaching” that sets people back as much as $13,995. But given the host of alleged misrepresentations cited in a lawsuit filed in federal court in Utah, the FTC says the defendants definitely aren’t playing on consumers’ team. The defendants’ telemarketing operations...