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Business Blog

Consumer gag clauses: Totally not awesome under CRFA

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Moon Unit Zappa’s 1982 song “Valley Girl” popularized the phrase “gag me with a spoon.” We doubt the lyric “gag me with a form contract clause” would have been a hit, but it’s among the tactics...
Business Blog

3 tips from 3 FTC Consumer Review Fairness Act cases

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Their lines of work are as different as can be: an HVAC and electrical contractor, a flooring seller, and a company that takes people on horseback rides. But according to the FTC, they have one thing...
Business Blog

The many facets of advertising diamonds with clarity

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Last month the FTC sent staff warning letters to eight firms advertising simulated or laboratory-created diamonds. According to the letters, the companies had promoted their products without...
Business Blog

FTC workshop looks into loot boxes

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Gamers call them loot boxes – in-game rewards players can buy that contain a random assortment of virtual items. The loot may help players advance in an online game or allow them to customize their...
Business Blog

It’s unwise to incentivize positive skewed reviews

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Is there anything you can’t get delivered to your front door? (And yes, home renovators will attest you can even get a front door delivered to your front door.) The burgeoning subscription model can...
Business Blog

Annual Highlights: A quick run-down of 2018

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The FTC focuses most of its time and attention on protecting consumers and promoting competition. Every so often, we stop and take stock. For example, check out our just-released Annual Highlights for...
Business Blog

Selling genetic testing kits? Read on.

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If you sell genetic testing kits to consumers, you’re probably familiar with the Genetic Information Nondiscrimination Act (GINA), which prohibits discrimination on the basis of genetic information...
Business Blog

Top frauds of 2018

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Every year, millions of consumers tell us – and our partners – about the frauds they spotted. In 2018, we heard from 3 million people and learned a lot from the reports entered into our Consumer...