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Business Blog

Folder-in-due-course doctrine?

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You’ve heard of the holder-in-due-course doctrine. An FTC settlement with two Oregon-based businesses introduces the folder-in-due-course doctrine: the principle that it’s illegal to make misleading...
Business Blog

Voice cloning: Where WOW meets OMG

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Have you had this experience? You hear about a remarkable innovation, but before you can finish the phrase “That’s amaz . . . .” you’ve already jumped ahead to the questions and concerns it raises...
Business Blog

Certifiably shady

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Certificates of Existence, Status, or Good Standing – sounds like an existential crisis, right? Instead of a philosophical commentary on the meaning of life, the certificates in question refer to...
Business Blog

Pump fiction? FTC challenges claims for fuel cards

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Everyone wants to save money at the pump. And no one wants to cut fuel costs more than companies – including many small businesses – that are in the trucking industry or have company cars. The FTC...
Business Blog

You Don’t Say: FTC workshop listens in on voice cloning

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Imagine people who have lost the ability to speak communicating in a digital version of their own voice. With just a brief recorded snippet, researchers can use artificial intelligence and text-to...
Business Blog

Scams and the older consumer: Some surprising findings

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There are perceptions some people seem to have about older consumers – and then there’s the data we see in fraud reports from consumers of that age group. Protecting Older Consumers 2018-2019: A...
Business Blog

Fear factor?

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You’ve probably seen them on TV: announcements with prominent warnings about FDA actions involving certain prescription drugs or medical devices. But they aren’t official health and safety recalls or...
Business Blog

FTC asks “Do consumers notice class action notices?”

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Do consumers notice consumer class action notices? That’s one of the topics that experts will discuss at an upcoming FTC workshop on issues related to communicating with consumers about class actions...
Business Blog

All aboard for Atlanta

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According to musical legend, a buddy of songwriter Jim Weatherly commented that his girlfriend was leaving on the “midnight plane to Houston.” The buddy was Lee Majors of Six Million Dollar Man fame...
Business Blog

Starting soon: FTC’s Nixing the Fix

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How do repair restrictions for tech devices, appliances, cars, etc., affect consumers and small businesses? What are the arguments for and against? And what’s the fix? Those are topics of Nixing the...
Business Blog

Who’s in the mix at Nixing the Fix?

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Coldplay sang “Fix You,” but if the group had been referring to their tech devices, cars, or other products in need of repair, their efforts could have consumer protection ramifications. A July 16...